UX Researcher – Training & Education, Sexual Assault Prevention and Response
Vistra
Staff User Researcher
Articulate
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $163,900 - $245,900 per year
Job Level
Lead
About the role
- You are trusted to lead research in areas that are ambiguous, risky, or critical to product success
- Define and drive research strategy for a key strategic vertical, aligning insight work to customer problems and outcomes inline with our business strategy
- Operationalize research practices and mentor others across the org on research-informed decision-making and human-centered innovation
- Raise the visibility bar across the company on how we understand customers and their evolving pain points
- Act as a multiplier: operating with little guidance to enable better, faster decisions across the product lifecycle, and championing a qualitative and quantitative approach
- Your work leads to measurable improvements in product-market fit, user satisfaction, and adoption
- Drive generative and foundational research efforts that shape product vision and inform early-stage bets
- Own and execute research prioritization, high-quality research studies independently or in collaboration with others
Requirements
- Bachelor’s or Master’s degree in HCI, Psychology, Human Factors, Sociology, or related field
- 12+ years of experience in UX research, with a proven track record of driving strategic impact in complex product spaces
- Familiarity with tools such as UserTesting, User Interviews, Maze, Qualtrics, or Looker
- Expert in qualitative and quantitative research methods, and when/how to apply them
- Strong communicator with the ability to distill complexity and advocate for users with clarity and confidence
- Experience working in SaaS or tech-focused environments with agile product teams
- Deeply collaborative and comfortable in cross-functional decision-making environments
- Strategic mindset with an ability to connect the dots between insights, opportunity, and outcomes
- Resilient, thoughtful, and highly self-motivated
Benefits
- This position is also bonus eligible
- This position is eligible for Articulate’s robust suite of benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX researchqualitative research methodsquantitative research methodsresearch strategyresearch prioritizationproduct-market fituser satisfactionadoption
Soft skills
strong communicatorcollaborativestrategic mindsetself-motivatedthoughtfulresilientadvocate for usersdecision-making
