Senior User Researcher
LawPay
UX Researcher, Consumer
Reddit, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $132,600 - $185,600 per year
Job Level
Mid-LevelSenior
About the role
- Investigate user behavior and needs using qualitative methods to design and conduct foundational and evaluative research to guide executive decision-making.
- Support the Core Platform Pillar focusing on lifecycle research: acquiring new users, connecting them with content/communities, and deepening engagement.
- Examine how users transition in their usage and behavior to identify UX improvement opportunities (personalization, localization, machine translation, engagement).
- Craft and execute high-quality, high-impact qualitative research studies (e.g., semi-structured interviews, concept testing, behavioral analysis).
- Drive communication and collaboration with cross-functional partners including engineering, data science, design, product/program management.
- Clearly articulate product strategy across product pillars via a compelling narrative and actionable insights.
- Leverage research to drive product strategy and improve the experience for new and future Reddit users.
Requirements
- Masters or Ph.D. in Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, Psychology, related fields, or equivalent experience.
- 3+ years of experience conducting consumer-focused, qualitative research on an embedded product team.
- Demonstrated expertise in qualitative research methods, including when and how to apply them during each product development phase.
- Experience with semi-structured interviews, concept testing, and behavioral analysis.
- Detail-oriented and able to work independently.
- Experience influencing strategy and driving impact within cross-functional teams.
- Excellent interpersonal, organizational, written, and oral communication skills.
- Can prioritize time between multiple projects, and be flexible, adapting to changing priorities.
Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k Match
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Reddit Global Days off
- Generous paid Parental Leave
- Paid Volunteer time off
- Eligible to receive equity in the form of restricted stock units
- Medical, dental, and vision insurance
- 401(k) program with employer match
- Generous time off for vacation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
qualitative research methodssemi-structured interviewsconcept testingbehavioral analysisuser behavior analysisuser experience (UX) improvementpersonalizationlocalizationmachine translationproduct strategy
Soft skills
detail-orientedindependent workinfluencing strategycross-functional collaborationinterpersonal skillsorganizational skillswritten communicationoral communicationtime managementadaptability
Certifications
Masters in StatisticsMasters in Behavioral ScienceMasters in Computer ScienceMasters in Human-Computer InteractionMasters in PsychologyPh.D. in StatisticsPh.D. in Behavioral SciencePh.D. in Computer SciencePh.D. in Human-Computer InteractionPh.D. in Psychology