Own the end-to-end delivery of new store openings from project kickoff through Day-1 launch and handoff to Retail Operations
Build and manage the integrated opening timeline across construction, technology, merchandising, staffing, and operational readiness
Establish readiness checkpoints and lead go/no-go opening reviews
Ensure each store is operationally ready across permits, systems, inventory, merchandising, staffing, training, safety, and compliance
Own the master new store opening schedule and maintain the source-of-truth plan
Lead weekly cross-functional opening meetings and track risks, issues, and decisions
Identify schedule risks early and propose solutions to protect the opening date
Provide concise status updates to leadership on progress and blockers
Own store opening capital budget tracking including forecasting, variance reporting, and approval routing
Manage change control processes and ensure scope changes follow proper governance
Partner with Finance to ensure accurate project tracking and reporting
Lead value-engineering conversations when needed while protecting brand standards and customer experience
Serve as the single point of coordination across Construction, Real Estate, Design, Legal, People & Culture, Finance, IT, Supply Chain, and Retail Operations
Ensure all teams have clear deliverables and timelines for opening readiness
Support store technology readiness and system handoffs to operational teams
Ensure documentation and operational handoff packages are complete
Build and maintain standardized store opening playbooks, templates, and processes
Run post-opening reviews and translate learnings into improved processes
Develop repeatable ways of working that allow the business to scale store openings over time
Coordinate vendor procurement and contract workflows related to new store openings
Support vendor selection processes and ensure scope clarity and comparability across bids
Track vendor performance and address issues when they arise
Work closely with Retail Operations to ensure stores open fully operationally ready
Coordinate opening readiness activities including fixtures, systems, staffing readiness, and operational materials
Lead the formal transition of new stores to Retail Operations after launch
Manage and develop the Construction Manager (New Stores)
Set priorities, provide coaching, and ensure high standards of execution

Requirements

6+ years leading retail store openings, store development programs, construction projects, or similarly complex cross-functional initiatives
Understanding of the full lifecycle of a retail store opening, from early planning through construction and operational readiness
Comfortable managing complex timelines, budgets, and multiple stakeholders simultaneously
Ability to align teams across construction, technology, operations, and merchandising to deliver a successful opening
Strong financial discipline and experience managing project budgets, forecasts, and change control
Highly organized, detail-oriented, and able to identify risks early while keeping projects moving forward
Clear communication and strong working relationships with internal teams, vendors, and external partners
Nice to Have: PMP certification
Experience delivering multi-site retail rollouts
Experience opening stores across Canada and the United States
Ability to travel frequently across Canada and the United States to support new store openings and site visits
Legally able to work in Canada
Completion of criminal background check

Benefits

4% RRSP matched contributions through Wealthsimple
When Article hits its annual financial goals, eligible employees will receive a cash bonus.
20 days of vacation
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Excellent extended health, dental, and vision benefits
$1000 health/lifestyle spending account for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
On-site fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome
Free street parking (first-come, first-served; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
45% discount on our entire product range (15% for friends and family)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementbudget managementrisk managementvendor procurementconstruction managementoperational readinesschange controltimeline managementforecastingmulti-site retail rollouts

Soft Skills

leadershipcommunicationorganizational skillsdetail-orientedproblem-solvingcollaborationcoachingrelationship buildingtime managementadaptability

Certifications

PMP certification