Field Applications Engineer
Arrow Components
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $91,900 - $165,000 per year
About the role
- Spending a majority of your time in front of customers to influence component selection.
- Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.
- Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives.
- Identify key relationships amongst decision makers within suppliers and customers.
- Growing your account base each quarter.
- Drive demand creation by maximizing Arrow content on designs.
- Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers.
- Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
- Identifying solutions and resolutions to customer design needs and issues.
- Monitoring your performance metrics throughout the quarter and taking corrective action as necessary to ensure you are on track to meet or exceed them.
- Presenting technical seminars and workshops around your supplier lines.
- Providing frequent updates to field sales team and being a motivating force around your supplier lines.
- Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation.
- Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design.
- Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
- Attend and actively participate in strategic branch meetings and QBR.
- Develop and drive strategic technical plans by supplier line or customer solutions.
- Participate in ArrowEDGE initiatives through branch training and customer calls.
- Organize engineering customer events.
- Meeting with suppliers to review recent customer design activity and identify compelling solutions to promote with those customers.
- Attend supplier trainings in person and via conference calls.
Requirements
- Requires in-depth knowledge and experience with system/board/engineering solutions and electronic components.
- Breadth of knowledge of electronic components.
- Experience with design engineering.
- Solves complex problems; takes a new perspective using existing solutions.
- Independent worker; receives minimal guidance.
- Acts as a resource for colleagues with less experience.
- Stays up-to-date on supplier products and Arrow design services in order to act as a technical-marketing advisor to customers.
- Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.
Benefits
- Medical, Dental, and Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system solutionsboard engineering solutionsdesign engineeringproblem solvingtechnical supportsolution sellingengineering investmentperformance metricstechnical marketingelectronic components
Soft Skills
customer relationship managementstakeholder communicationindependent workteam collaborationmotivational leadershipstrategic planninginfluencing skillspresentation skillsevent organizationadaptability
Certifications
4-year degree in engineeringadvanced degree in engineering