Inside Sales Manager – Customer Program Manager
Arrow Components
full-time
Posted on:
Location Type: Hybrid
Location: Twinsburg • Ohio • Wisconsin • United States
Visit company websiteExplore more
Salary
💰 $105,300 - $115,832 per year
About the role
- The Inside Sales Manager oversees the strategic and sales objectives for their team and creates tactical solutions to meet/exceed objectives.
- Actively enhances team through recruiting, hiring and creating personnel development plans.
- Identifies and nurtures high potential talent; plans succession for team and strategically partners with larger organization to build a talent pipeline for positions outside of immediate team.
- Monitors process, progress and results.
- Sets the team direction and priorities; accountable for team performance.
- Serve as the point person for sales team for strategy opportunities, problem resolution and escalated issues.
- Drives large deals for their team; negotiates aggressively in the deal process.
- Keeps both excellence in customer service and company profitability in mind during decision making processes.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Develops sales team to accurately enter & manage opportunities.
- Ensures information in the Opportunity Manager system is accurate and up-to-date.
- Reviews information consistently; actively manages opportunities.
- Measures performance against goals and evaluates results.
- Holds team accountable for the information in Opportunity Manager and provides course correction when necessary.
- Educate partners how to register opportunities and transact business with Arrow & vendor.
- Serve as subject matter expert on Arrow and vendor tools and processes.
Requirements
- 5-8 years of related experience including, but not limited to: Managing a geographically dispersed team that is responsible for creating selling opportunities within specified strategic customer accounts
- Experience quoting complex drawings and parts quality strongly preferred.
- Experience working with electronics supply chain and distribution
- Experience supporting complex major accounts strongly preferred.
- Building influential internal and external relationships.
- Systems savvy, proficient in the use of Microsoft Office, Outlook, Teams.
- Excel proficiency strongly preferred.
- Demonstrated ability to manage complex client relationships, with a focus on delivering value and fostering long-term partnerships.
- Proven expertise in the local market, including key players, trends, and opportunities.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Growth Opportunities
- Short-Term/Long-Term Disability Insurance
- and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementnegotiationcustomer serviceperformance measurementopportunity managementtalent developmentstrategic planningproblem solvingrelationship managementquoting complex drawings
Soft skills
leadershipteam buildinginfluencingcommunicationaccountabilitystrategic thinkingcollaborationadaptabilitydecision makingcoaching