
Sites Manager
Arriva Group
full-time
Posted on:
Location Type: Office
Location: Southend • United Kingdom
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About the role
- Lead day-to-day operations across multiple depots
- Take full accountability for Health & Safety and operational compliance
- Lead and develop large operational teams and work constructively with Trade Unions
- Manage service delivery, performance, and customer experience
- Own site-level financial performance, budgets, and cost control
- Build strong relationships with local authorities and key stakeholders
- Lead change and continuous improvement initiatives
Requirements
- Proven experience managing a complex operational or multi-site environment
- Strong leadership background with experience managing large teams
- Experience with P&L responsibility and budget control
- Confident working with Trade Unions and managing serious incidents
- Customer-focused mindset with experience handling complaints and disputes
- Strong communicator, resilient, and effective under pressure
Benefits
- Senior leadership role with real operational influence
- Full time, permanent contract
- Opportunity to make a visible impact on local transport services
- Supportive, inclusive organization with career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L responsibilitybudget controloperational complianceservice delivery managementperformance managementcost control
Soft Skills
leadershipteam managementcommunicationresiliencecustomer focusrelationship buildingconflict resolutionchange managementcontinuous improvement