Arpio

Events

• Own the annual events calendar and budget across all event types
• Source, negotiate, and manage vendors, venues, and AV partners
• Collaborate with Sales and Demand Gen on pipeline goals for each event
• Manage logistics end-to-end: registration, travel, swag, and on-site operations
• Track post-event ROI, attendance metrics, and pipeline influenced
• Partner with Marketing on speaker prep, session topics, and follow-up
• Lead event debriefs and continuously improve the event playbook

Marketing Events Manager

Solutions Engineer

• Act as a trusted technical advisor for Arpio customers through all stages of their lifecycle including implementation, disaster recovery planning, and failover testing
• Improve customer experience by participating in onboarding meetings, account reviews, and other sessions where you contribute expertise on technical topics.
• Cultivate a deep understanding of customer environments, as well as their resilience goals in AWS & Azure, so as to provide clear and proactive technical guidance to ensure success.
• Become an Arpio product expert; advising customers on the best ways to deploy the Arpio solution based on their unique requirements.
• Leverage your product knowledge as well as your expertise in cloud and hybrid cloud engineering, networking, and resilience strategies to deliver timely and organized solutions for customers.
• Serve as a technical voice of the customer in the product engineering lifecycle.
• Identify and document product gaps to promote customer retention and satisfaction.
• Accurately capture customer feature requests; collaborate with product and engineering stakeholders to define scope and relative priority.
• Assist with technical troubleshooting and escalations of reported issues promptly and persistently.
• Contribute to the Arpio customer base through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.
• This role may require occasional travel to attend meetings with customers, conferences, and other industry events.

Senior Customer Solutions Engineer

• Contribute to regional sales, POC, and GTM strategy alongside New Logo and Strategic Growth AEs
• Discover and create prospect-specific, quantifiable value statements that directly impact deals, translating RTO/RPO gaps, downtime costs, and ransomware exposure into business cases that resonate with both technical and economic buyers
• Lead product demonstrations and POC engagements end-to-end, tailored to each prospect's AWS and/or Azure environment and resilience requirements
• Respond to RFPs, security questionnaires, and enterprise procurement documentation with accuracy and speed
• Listen first. Understand the customer's problem deeply before proposing a solution; respond quickly and communicate proactively throughout every evaluation
• Develop and maintain working relationships with AWS and Azure field teams to support co-sell motions
• Travel regionally to client sites as required
• Work closely with Account Executives and internal stakeholders across product, marketing, and customer success
• Feed technical insights, product gaps, and competitive intelligence back to product and engineering. Your field observations shape our roadmap
• Help build the solutions engineering playbook from the ground up; your patterns become the foundation for future SE hires
• Be a reliable member of the team, providing coverage and support to customers and peers when needed

Pre-Sales Solutions Architect

Senior Solutions Engineer – Customer-Facing

Account Executive

• Run the Full Sales Cycle
• Own deals from SDR handoff through close; running discovery, technical validation, stakeholder alignment, and contract negotiation
• Conduct deep discovery to expose the true cost of inadequate DR: unplanned downtime, regulatory penalties, reputational damage, failed audits
• Lead product evaluations and POCs in partnership with solutions engineering, ensuring prospects experience the platform’s value firsthand
• Build and present business cases that resonate with both technical buyers and economic decision-makers
• Map and engage multiple stakeholders: IT Directors, CISOs, infrastructure leads, compliance officers, and CFOs, each with different priorities and risk tolerances
• Identify and cultivate internal champions who can move deals forward when you’re not in the room
• Anticipate and address procurement, legal, and security review requirements early and don’t let process kill late-stage deals
• Manage deal timelines with rigor, using mutual action plans to keep both sides accountable to a close date
• Speak fluently about RTO, RPO, failover architecture, backup integrity, and ransomware recovery, not just at a surface level
• Use trigger events like infrastructure migrations, M&A activity, audit cycles, public incidents in the prospect’s industry to create urgency grounded in real risk
• Accurately represent what the product can and can’t do; credibility with technical buyers is built on honesty, not overselling
• Maintain rigorous CRM hygiene with accurate stage progression, close dates, and risk flags so leadership can forecast with confidence
• Share deal insights, objections, and competitive intelligence across the team. What you learn in the field makes everyone better
• Collaborate with marketing and product on messaging, case studies, and the feedback loops that sharpen our positioning
• Help define repeatable sales processes and playbooks as we scale. Your patterns become the foundation for future hires

Strategic Growth Account Executive

Sales Development Rep

• Generate Pipeline
• Run high-volume, high-quality outbound via cold call, email, and LinkedIn, targeting IT Directors, CISOs, and infrastructure owners
• Build and execute personalized multi-touch sequences tailored to DR-specific pain (Disaster Recovery): ransomware exposure, compliance deadlines, migration risk
• Qualify inbound leads quickly and accurately, routing the right opportunities to AEs with full context
• Follow up on events, webinars, and content downloads to convert intent into booked meetings
• Run Sharp Discovery
• Map stakeholders across IT, security, and finance since DR decisions rarely live with a single person
• Pass qualified meetings to AEs with documented pain points, stakeholder context, and relevant use case, not just a calendar invite
• Build the Foundation
• Log all activity accurately in the CRM (HubSpot/Salesforce) and maintain clean pipeline hygiene
• Test messaging, track what resonates, and feed insights back to marketing and leadership
• Share what’s working with messaging, objections, competitive intel, because the whole team moves faster when knowledge isn’t siloed
• Help build the outbound playbook from the ground up.

Sales Development Representative – SDR

Business Development Rep

• Generate sales pipeline by delivering quality, qualified sales opportunities to the Account Executive team
• Identify leads who fit Arpio's Ideal Customer Profile
• Reach out to leads promptly via various communication channels to schedule meetings
• Qualify leads and coordinate handoff to Account Executives
• Work cross-functionally with Sales, Marketing, Product, and other teams to shape BDR messaging
• Maintain accurate CRM data and leverage sales tools to optimize workflow
• Track and optimize key metrics including outreach volume and meetings booked