Arpio

Full-stack Engineer

• Design, build, and operate core platform services that replicate and recover complex cloud environments with speed and precision
• Develop and extend Arpio's application-aware orchestration engine, mapping dependencies and recovering entire application stacks
• Work directly against cloud provider APIs (AWS and Azure today), building robust abstractions that absorb their differences and edge cases
• Build for failure: design systems that behave correctly during outages and degraded conditions, since that's exactly when our customers rely on them
• Own features end to end, from design and implementation through testing, deployment, monitoring, and support
• Contribute to the reliability, scalability, and security of a fully-managed SaaS platform that protects enterprise production workloads
• Raise the engineering bar through thoughtful code review, technical design discussions, and mentorship of other engineers.

Senior Software Engineer

Sales Development Rep

• Your goal is to generate sales pipeline by delivering quality, qualified sales opportunities to the Account Executive team.
• Lead identification: You’ll find every lead who is a good fit for Arpio.
• Lead outreach: You’ll reach out to the lead promptly via cold calling and other relevant communication channels to schedule a meeting for the AEs.
• Lead handoff: You’ll respond, qualifying leads to determine fit and readiness, and coordinate handoff to AEs, including scheduling the first meeting.
• Build the Playbook: You’ll work cross-functionally with Sales, Marketing, Product, and other teams to shape our BDR messaging and prospecting approach.
• Be Data-Driven: Maintain accurate CRM data and leverage sales tools to optimize workflow and measure performance.

Sales Development Representative

Events

• Own the annual events calendar and budget across all event types
• Source, negotiate, and manage vendors, venues, and AV partners
• Collaborate with Sales and Demand Gen on pipeline goals for each event
• Manage logistics end-to-end: registration, travel, swag, and on-site operations
• Track post-event ROI, attendance metrics, and pipeline influenced
• Partner with Marketing on speaker prep, session topics, and follow-up
• Lead event debriefs and continuously improve the event playbook

Marketing Events Manager

Solutions Engineer

• Act as a trusted technical advisor for Arpio customers through all stages of their lifecycle including implementation, disaster recovery planning, and failover testing
• Improve customer experience by participating in onboarding meetings, account reviews, and other sessions where you contribute expertise on technical topics.
• Cultivate a deep understanding of customer environments, as well as their resilience goals in AWS & Azure, so as to provide clear and proactive technical guidance to ensure success.
• Become an Arpio product expert; advising customers on the best ways to deploy the Arpio solution based on their unique requirements.
• Leverage your product knowledge as well as your expertise in cloud and hybrid cloud engineering, networking, and resilience strategies to deliver timely and organized solutions for customers.
• Serve as a technical voice of the customer in the product engineering lifecycle.
• Identify and document product gaps to promote customer retention and satisfaction.
• Accurately capture customer feature requests; collaborate with product and engineering stakeholders to define scope and relative priority.
• Assist with technical troubleshooting and escalations of reported issues promptly and persistently.
• Contribute to the Arpio customer base through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.
• This role may require occasional travel to attend meetings with customers, conferences, and other industry events.

Senior Software Engineer

Sales Development Representative

Marketing Events Manager

Senior Customer Solutions Engineer