ARO Technology

Enterprise Account Manager

ARO Technology

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Lead strategic business development campaigns targeting high-value clients and prospects aligned with ARO’s growth priorities.
  • Develop and own comprehensive account expansion strategies, adapting to market dynamics and client challenges.
  • Build strong relationships with senior stakeholders, positioning ARO as a trusted strategic partner.
  • Conduct discovery and value-mapping sessions to uncover client needs and shape compelling solution recommendations.
  • Collaborate with cross-functional teams—including sales development, pre-sales, delivery, and technical specialists—to design winning proposals and ensure seamless service delivery.
  • Own revenue and gross profit growth targets, managing a robust pipeline and delivering accurate forecasting and reporting.
  • Apply deep knowledge of emerging technologies to guide clients toward innovative, future-ready solutions.
  • Continuously monitor market trends and competitive activity to identify new opportunities and strengthen ARO’s positioning.
  • Lead Tender and Proposal activities through to their conclusion.
  • Maintain rigorous account documentation and CRM accuracy for transparency and alignment across stakeholders.

Requirements

  • Proven experience as a Enterprise Account Manager or similar role, with strong knowledge of IT solutions and technology trends.
  • Experience working with high-profile, enterprise-level customers.
  • Demonstrated success engaging at C-suite level.
  • Strong vendor partnership experience (e.g., Microsoft, HP).
  • Excellent emotional intelligence and relationship-building skills.
  • Broad knowledge across multiple industry verticals.
  • Strong leadership and stakeholder management capabilities.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to develop and implement strategic plans.
  • Strong analytical and problem-solving abilities.
  • Capacity to explain technical concepts clearly to non-technical audiences.
  • Skilled in negotiation and influencing.
  • Self-driven with a focus on achieving targets.
  • Proficiency in CRM systems and pipeline management.
  • Full UK driving license.
  • Relevant industry certifications or qualifications.
  • Proficiency in Microsoft Office Suite and CRM software
Benefits
  • Company Pension Scheme and matching contributions
  • Company Perks portal
  • Private Medical insurance
  • Life assurance
  • 25 days holiday plus bank holidays plus holiday trading
  • Your Birthday off, on us!
  • Health Club and Wellbeing Scheme
  • ARO Shares after 12 months employment
  • Employee Assistance Programme
  • Technical Training Academy and E-learning
  • Hybrid working
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account expansion strategiesrevenue growthgross profit growthpipeline managementstrategic planninganalytical skillsproblem-solvingnegotiationinfluencingCRM proficiency
Soft Skills
emotional intelligencerelationship-buildingleadershipstakeholder managementcommunication skillspresentation skillsinterpersonal skillsself-drivenadaptabilitycollaboration
Certifications
relevant industry certificationsfull UK driving license