Manage and grow relationships with key accounts in the Retail Travel channel
Identify opportunities to increase revenue and drive customer loyalty
Coordinate with relevant departments to meet both company and customer needs
Develop and maintain strategic long-term relationships with partners
Lead the development of key account business plans and establish goals
Analyze customer data to identify trends and opportunities
Lead contract negotiations focusing on commercial terms
Provide feedback on corporate programs and strategies
Initiate and build long-term relationships with partners
Ensure clients keep the company top of mind in their sales and marketing efforts
Increase profitability through cost reduction initiatives

Requirements

Post-Secondary education (preferred)
Possess 5-10 years of progressive sales and/or marketing experience
Prior key account management experience (preferred)
Exceptional relationship builder
Demonstrates enterprise level thinking, ROI focused
Motivated and focused on achieving objectives
Confident interacting at the Senior Management level
Persuasive verbal and written communication skills
Creative and resourceful
Ability to work effectively with Field Sales teams and other functional areas of the business
Possesses strong negotiation and closing skills
Adept at deriving insights from large and complex data sets
Demonstrated ability to identify growth opportunities and develop strategic plans to capitalize
Strong working knowledge of Salesforce.com, Power B.I., UKG and Concur would be an asset.
Ability to travel, both domestically and internationally, is required
Access to use of a reliable personal vehicle is required.

Benefits

Comprehensive medical plan with 100% employer paid premiums
Medical
Dental
Vision
Life Insurance
Short term disability
Long term disability benefits
Travel emergency assistance
Vacation time and sick time
Up to 5% RRSP and/or TSFA match
Two complimentary annual train tickets after first year of employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

key account managementsales experiencemarketing experiencedata analysisnegotiation skillsstrategic planningcost reduction initiativesrelationship managementcustomer loyalty strategiesROI analysis

Soft Skills

relationship builderenterprise level thinkingmotivatedpersuasive communicationcreativeresourcefulobjective focusedeffective collaborationstrong negotiationinsight derivation