Armis

Deployment Engineer

Armis

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $92,000 - $137,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudCyber SecurityLinuxSwitching

About the role

  • Interact across Success/Sales teams and development teams at the peer level as part of the customer onboarding process
  • Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction
  • Collaborate with the Customer Success team to create and execute deployment plans tailored to each client's unique needs
  • Provide expert support, in-depth analysis, and research to address complex issues related to deploying sophisticated cybersecurity infrastructures
  • Maintain a high level of technical proficiency and hands-on expertise with the Armis products and solutions deployed within the customer’s network
  • Work in collaboration with the Armis success team to refine and translate complex requirements and execute best practice solutions
  • Conduct site surveys and assessments to determine the best placement and setup for collection devices
  • Plan and execute the onsite and/or remote deployment of Armis collectors at various client locations
  • Ensure the customer deployments and configurations align with business use cases as defined by the Success team and drive Armis adoption and implementation plans
  • Conduct system assessments and compatibility checks to ensure successful integration with existing client infrastructures
  • Provide on-site and remote technical support during deployment, addressing any issues that arise promptly and effectively
  • Develop and maintain comprehensive deployment documentation, including configuration guides, troubleshooting manuals, and user guides
  • Train clients' technical staff on the operation and maintenance of integrated systems

Requirements

  • 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
  • 5+ years experience in a combination of designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies
  • 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors
  • Experience analyzing, use and configuring medium to enterprise networks
  • Ability to work effectively in an interrupt-driven environment and provide mentorship to other members of the work group
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and manage multiple deployment projects simultaneously
  • Willingness to travel to client sites as needed (up to 60%)
  • B.S in IT, IS, CS, MIS (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
  • Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
  • Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux / CentOS)
  • Networking (LAN/WAN, Routing/Switching protocols, Network Security)