Serve as the primary escalation point for complex invoices, vendor issues, and non-standard billing arrangements.
Review and approve high-risk or sensitive invoices, including large payments and multi-entity allocations, and provide clear feedback to improve quality and consistency across the team.
Partner with leadership on high-risk payments and wires, ensuring proper documentation, approvals, and adherence to control frameworks.
Support and partially own month-end close activities related to AP, cash, and key accounts, including reconciliations, journal entries, and close documentation.
Ensure all invoices for the period are captured, approved, processed, or appropriately accrued, and proactively flag risks to close timelines.
Assist with AP and expense variance analysis and prepare supporting schedules for tax or year-end reporting as needed.
Identify recurring errors, inefficiencies, or control gaps and help implement practical, sustainable solutions.
Contribute to the design and upkeep of SOPs, checklists, and improved workflows, including automation or AI-supported processes.
Act as a senior operational point of contact for clients on AP and payment-related questions, timing, and escalations.
Coordinate with vendors on escalated issues and support leadership in discussions around scope, SLAs, and priorities.
Review work, mentor Account Manager II and AP staff, and support training efforts to raise the overall quality and effectiveness of the team.
Model clear communication, strong documentation, and disciplined use of processes and controls.

Requirements

Bachelor’s degree in Accounting, Finance, or equivalent experience.
Minimum of 3 years of bookkeeping or outsourced accounting experience, including:
Accounts payable
Month-end close support
Working with multi-entity or multi-location structures
Experience reviewing work and serving as an escalation point for others.
Strong background handling complex or high-risk transactions (e.g., large payments, multi-entity allocations, wires).
Organized, detail-oriented, and able to manage multiple priorities in a high-volume environment.
Confident communicator with clients, vendors, and internal teams.
Experience with cloud-based accounting and AP tools (e.g., BILL.com, Intacct, NetSuite, QuickBooks).

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounts payablemonth-end closebookkeepingfinancial analysisjournal entriesvariance analysisinvoice processingrisk managementworkflow automationSOP design

Soft Skills

communicationorganizationdetail-orientedmentoringproblem-solvingleadershipclient relationsteam collaborationtime managementescalation management

Certifications

Bachelor's degree in AccountingBachelor's degree in Finance