Arkansas Trailer Mfg. Co., Inc.

Data Entry

• Enter inventory and shipment data into internal systems
• Update stock levels and product records
• Process receiving documentation and shipment records
• Maintain warehouse inventory databases
• Verify accuracy of inventory reports and documentation
• Assist with inventory audits and reporting

Warehouse Data Entry Specialist

Customer Support

• Respond to customer inquiries via email and live chat
• Provide information about products, orders, and services
• Document customer interactions in internal systems
• Assist customers with order updates and basic troubleshooting
• Escalate complex issues to appropriate departments
• Maintain accurate records of customer communications

Email/Chat Support Representative

• Enter and update purchase orders in the company database
• Verify order details including quantities, pricing, and vendor information
• Maintain organized records of purchasing documents
• Coordinate with the purchasing and inventory teams regarding order updates
• Assist with tracking incoming shipments and order status
• Review purchase orders for accuracy and completeness

Purchase Order Data Entry Clerk

• Enter and maintain billing data in our accounting/ERP systems (invoices, credit memos, adjustments)
• Create and distribute customer invoices using approved templates and supporting documents
• Verify order, shipment, and pricing details before billing to ensure accuracy
• Post payments and assist with basic accounts receivable tracking (as assigned)
• Research and resolve billing discrepancies by reviewing documentation and communicating with internal teams
• Maintain organized digital billing files and ensure data is accurate, complete, and audit-ready
• Support month-end tasks such as invoice summaries, billing logs, and reconciliation support
• Follow internal controls, confidentiality standards, and documentation requirements

Billing Data Entry Specialist

• Enter inventory transactions (receipts, transfers, adjustments) accurately into the inventory/ERP system
• Maintain item master data (part numbers, descriptions, units of measure, locations) under supervision
• Review and verify documentation (packing slips, receiving logs, internal requests) before entry
• Update inventory counts, reconcile discrepancies, and flag issues for follow-up
• Assist with reporting: backorder lists, inventory status logs, cycle count support (as assigned)
• Ensure records follow naming conventions and internal documentation standards
• Communicate clearly with purchasing/warehouse/operations teams to resolve missing info

Inventory Data Entry Clerk

• Respond to customer inquiries via phone, email, and/or chat in a timely, professional manner
• Provide order status updates, shipping/tracking support, and basic product information
• Create and update customer cases/tickets and document all interactions accurately
• Coordinate with internal departments (sales, billing, operations) to resolve customer issues
• Assist with returns, warranty questions, or issue escalation following company procedures
• Maintain accurate customer records and follow internal data/privacy guidelines
• Identify recurring issues and suggest improvements to processes and customer experience

Warehouse Data Entry Specialist

Email/Chat Support Representative

Purchase Order Data Entry Clerk

Billing Data Entry Specialist

Inventory Data Entry Clerk

Customer Support Specialist