Arkansas Trailer Mfg. Co., Inc.

Data Entry

• Enter, organize, and maintain document records in internal systems
• Process document revisions and version updates
• Review files for completeness and compliance standards
• Track controlled documents and maintain audit-ready records
• Support document retrieval requests from internal teams
• Update logs, indexes, and reporting files
• Monitor data consistency and resolve record discrepancies
• Assist with documentation workflows and reporting support

Document Control Data Entry Specialist

Customer Support

• Respond to customer inquiries via phone, email, and chat
• Assist with order updates, service questions, and support requests
• Document customer interactions in internal systems
• Resolve routine issues and escalate complex concerns as needed
• Support order tracking and customer follow-up communication
• Maintain accurate customer account records
• Coordinate with internal departments to support resolutions
• Provide high-quality customer service in a remote environment

Customer Experience Representative

• Enter and maintain production and operational records
• Update work orders, inventory logs, and shipment documentation
• Review data for accuracy and resolve discrepancies
• Process reports related to production schedules and materials usage
• Maintain electronic filing and document records
• Assist with data audits and compliance tracking
• Support purchasing and operations teams with record updates
• Generate routine status reports as assigned

Document Control Data Entry Specialist

Customer Experience Representative

Production Data Entry Clerk