Arkansas.gov

Translator

• Design and present educational programs, guided tours, and interactive exhibits focused on Arkansas’s natural and cultural heritage.
• Engage visitors of all ages through storytelling, demonstrations, and hands-on activities.
• Conduct special events, living history programs, and nature walks to enhance visitor experiences.
• Provide exceptional customer service by answering visitor inquiries and offering recommendations.
• Collaborate with educators and community organizations to promote heritage tourism and outdoor education.
• Assist in historical and environmental research to ensure program accuracy and authenticity.
• Work with conservation staff to promote and protect natural and cultural resources.
• Participate in historical reenactments, artifact preservation, and environmental stewardship projects.
• Maintain interpretive tools, props, and presentation materials.
• Keep records of program attendance, visitor feedback, and outreach efforts.

Parks, Heritage, and Tourism Interpreter II

Trainer

• Design and develop comprehensive training programs tailored to meet the needs of state government employees, ensuring the programs align with organizational goals and objectives.
• Create clear, engaging, and effective training materials, such as manuals, slideshows, handouts, and digital resources, to facilitate learning and retention.
• Coordinate and deliver both in-person and virtual training sessions, workshops, and seminars for employees at various levels.
• Offer ongoing training and professional development opportunities for employees to maintain and enhance job competencies.
• Maintain records of training sessions, participant progress, and any certifications or qualifications obtained through training programs.
• Work with subject matter experts (SMEs) to ensure training materials are accurate and up-to-date with current practices, policies, and regulations.
• Collaborate with other departments to coordinate training schedules and ensure consistency in training delivery across the organization.
• Integrate relevant technology into training programs to enhance the learning experience (e.g., eLearning platforms, video conferencing, and online assessments).

Assistant

• Performs individual counseling and instruction to at-risk youth in the area of performance, personal problems, and behavioral problems.
• Supervises and ensures physical safety and well-being of youth program participants.
• Ensures safety and security of campus buildings and grounds.
• Maintains records of student movement/facility functions with professionalism and in accordance with all laws/regulations/policies.
• Performs other duties as assigned.

Social Services Assistant

• Overseeing advanced geographic information system (GIS) operations within the State of Arkansas.
• Leading advanced geospatial analysis and spatial modeling to solve complex problems related to urban planning, environmental management, and resource allocation.
• Utilizing GIS tools and advanced techniques to generate insights and inform state policies, projects, and operations.
• Conducting predictive and statistical spatial modeling, spatial overlays, network analysis, and other advanced techniques to support state initiatives.
• Managing complex geospatial databases and datasets, ensuring quality, consistency, and accuracy of spatial data.
• Integrating diverse geospatial data sources into GIS systems to create comprehensive, reliable datasets for analysis.
• Ensuring data governance best practices, including metadata standards, version control, and data security protocols.
• Leading and managing GIS-related projects from inception through completion, ensuring alignment with state objectives, timelines, and budgets.
• Supervising and providing mentorship to junior GIS analysts to enhance their technical expertise and professional development.
• Designing, producing, and customizing high-quality maps and visual representations of geospatial data to effectively communicate complex information.

State GIS Analyst

• The Park Interpreter is responsible for planning, coordinating, directing, and presenting outdoor recreation-focused interpretive programs and special events for park visitors, civic groups, schools, and other organizations.
• Programming focuses on facilitating engaging experiences and guiding park guests toward a personal sense of place regarding the natural, historical, and cultural resources of Lake Chicot State Park and the surrounding area.
• Organize and prepare publicity efforts, assist with strategic planning, trail maintenance, and park operations duties as necessary.
• Serve as park manager on duty in the absence of other personnel.
• Assist the Superintendent as directed, including participating in emergency response situations such as medical, weather, and search-and-rescue incidents.
• Maintain interpretive tools, props, and presentation materials; keep records of program attendance, visitor feedback, and outreach efforts.

Customer Support

• Provide first-level technical support for users via phone, email, remote access tools, or in-person.
• Troubleshoot and resolve issues related to desktops, laptops, printers, software, and network connectivity.
• Assist with setup, configuration, and maintenance of user devices and peripheral equipment.
• Maintain accurate records of support tickets, resolutions, and hardware/software inventory.
• Educate and guide end-users on system features, best practices, and cybersecurity awareness.
• Escalate unresolved or complex issues to senior IT staff or specialized technical teams.
• Coordinate with vendors and IT procurement for hardware replacement and warranty claims.
• Participate in agency-wide IT rollouts, migrations, and software deployment initiatives.
• Support account management activities including password resets and permission configurations.
• Assist with documentation development including support guides and user manuals.
• Maintain compliance with state technology policies and data security protocols.

Parks, Heritage, and Tourism Interpreter II

Trainer

Social Services Assistant

State GIS Analyst

Parks, Heritage, and Tourism Interpreter II

User Support Specialist