Arjo

Sales

• Achieve annual sales targets and manage Accounts Receivable for the assigned territory
• Identify new customers, develop high‑growth markets, and expand territory presence
• Upsell and cross‑sell to existing customers, including rentals and consumables
• Launch new products and drive their adoption in key hospitals
• Develop and execute account strategies for key hospitals

Area Sales Manager

Field Engineer

• Provide preventative maintenance and repair services on Arjo’s medical equipment within the designated territory
• Maintain, repair, install, upgrade, and in-service at customer locations (medical facilities)
• Technical diagnosis and repair; cost estimates on customer-owned medical equipment
• Assist the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc)
• Grow Service Contracts revenue through sales of new service contracts and renewal of existing service contracts
• Complete and submit accurate reporting
• Spare parts inventory management
• Daily driving to customer locations (medical facilities); 40% overnight travel

Field Service Technician, Medical Products

• Scheduling and providing preventative maintenance and repair services at healthcare facilities.
• Effectively promoting and sell Arjo service agreements and products.
• Supervising equipment installation and/or performing uncrate and assembly services.
• Instructing customer’s personnel in the operation and proper use of the equipment.
• Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• Maintaining an organized parts inventory in a clean Company vehicle.
• Deliver and retrieve medical equipment, including loading and unloading.
• Prepare, clean and process equipment to quality standards.
• Complete required onsite documentation with medical staff.
• Provide safe-use instruction and professional customer service at all times.

Field Service Technician

Procurement

• Manage end-to-end procurement coordination and import logistics operations
• Handle shipment coordination (Ocean & Air) to ensure timely dispatch and delivery
• Track shipments and proactively resolve delays
• Prepare and verify import documentation (Invoice, Packing List, BL/AWB, etc.)
• Prepare shipping invoices based on Delivery Notes (DNs) provided by factories
• Coordinate with CHA for customs clearance
• Ensure compliance with import regulations and company policies
• Handle order processing and coordinate with factories/suppliers for order confirmation
• Register orders with Foreign Parent Company and ensure alignment with global systems/processes
• Manage procurement planning in line with business requirements
• Create and maintain material master order codes for OEM & other factories.
• Coordinate with warehouses for receipt of goods
• Ensure timely GRN (Goods Receipt Note) processing
• Maintain inventory accuracy and availability
• Plan and execute inter-branch stock transfers
• Coordinate with transporters and internal teams
• Monitor deliveries and resolve transit issues
• Review and validate bills for CHA, transporters, and logistics vendors
• Track and control logistics costs (freight, duty, transportation, etc.)
• Support cost optimization initiatives
• Work on Sage X3 for order processing and logistics tracking
• Maintain data accuracy and system compliance

Assistant Manager – Procurement & Logistics

Human Resources

• Begin a challenging and rewarding career in a healthcare company.
• Empower movement for people with mobility challenges.
• Promote a safe and dignified experience through patient handling and medical solutions.

Human Resources Analyst

Customer Support

• Handle inbound calls and manage shared inboxes, ensuring prompt and professional responses.
• Schedule service and repair appointments for our field engineers.
• Maintain regular contact with field teams to monitor job progress and locations.
• Liaise with customers and relevant parties to resolve delays, queries, and keep everyone informed.
• Review completed jobs, issue quotations, and generate invoices.
• Assist with invoice queries and process credits where necessary.
• Keep customer records accurate and up to date across systems and spreadsheets.
• Provide administrative support across the department and to field staff when needed.

Customer Service Administrator

Consultant

• Promote and provide a variety of educational programs and consultative services.
• Provide ongoing support to customers through problem solving related to the safe and effective use of Arjo products.
• Provide customers with recommendations and guidance on Arjo solutions based on clinical judgement, knowledge and experience.
• Provide clinical support to Arjo sales and marketing initiatives.