Arine

Product Manager – Documentation

Arine

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead development of Arine's letter management platform, owning strategy, design, processes, and long-term roadmap.
  • Build near-term processes to triage letter customization requests from clients and deliver efficiency and productivity gains.
  • Master and optimize end-to-end letter generation and delivery workflows; identify bottlenecks and drive automation and configuration tooling.
  • Gather user feedback, analyze usage data, and collaborate with clinical and technical teams to improve workflows and user satisfaction.
  • Contribute to product roadmap prioritization focused on efficiency, automation, and configurability of letter management.
  • Collaborate closely with client support and clinical experts to ensure letter content and workflow improvements enhance efficiency and reduce development costs.
  • Define clear, actionable requirements for engineering to deliver high-impact solutions.
  • Balance features, schedules, and resources to meet business goals while optimizing letter management.

Requirements

  • 3+ years in product management or related roles, preferably with experience in workflow automation or content management platforms within healthcare software products and services.
  • Demonstrated ability to analyze, design, and optimize complex workflows, driving measurable improvements in efficiency and client satisfaction, specifically in document or letter generation.
  • Understanding of the U.S. healthcare ecosystem, particularly regarding patient and provider communication.
  • Comfortable with technology, development processes, and product strategy, with an understanding of scalable platform solutions.
  • Strong analytical, organizational, and communication skills, with experience presenting to both technical and business stakeholders.
  • Eagerness to understand user challenges and deliver solutions that make their work easier and more impactful.
  • Proven ability to work independently in fast-paced, dynamic environments.
  • Experience in both software product management and clinical pharmacy applications (nice to have).
  • Skills in interface and user experience design (nice to have).
  • Understanding of AI/ML concepts and applications (nice to have).
  • Startup experience (nice to have).
  • Ability to pass a background check.
  • Must live in and be eligible to work in the United States.
  • Travel up to 10%.
  • An established private work area that ensures information privacy.
  • A stable high-speed internet connection for remote work.
  • Participate in Information Security Management Program and complete HIPAA and security trainings.
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