Arine

Solutions Engineer

• Serve as the technical relationship owner for clients, overseeing the technical aspects of the client life cycle from pre-sales through implementation and post-launch
• Lead client discovery discussions, solution design meetings, and workflow mapping sessions with the client’s technical and business stakeholders
• Understand each client’s business needs and goals, translate those business needs to technical requirements for the client configuration of Arine’s platform
• Incorporate technical requirements into broader client implementation project plans in collaboration with Arine’s implementation team
• Continue to be client point-person throughout the engagement to address any technical needs as they evolve
• Drive technical solution delivery across internal and external stakeholders as the key conduit between Arine’s customers and technical teams
• Represent the voice of the client and collaborate with the Growth, Product and Engineering teams and to monitor opportunities for new products and features as Arine grows its customer base

Client Solutions Architect

Human Resources

• Manage leaves of absence and workplace accommodations, ensuring compliance with applicable laws and policies and coordination with Payroll
• Support managers to document and manage performance issues
• Oversee contractor lifecycle, including performance management, extensions, and conversions to full-time roles
• Coordinate temp-to-hire processes and support hiring managers with smooth transitions
• Maintain and update the employee handbook to ensure accuracy and compliance
• Provide support for immigration processes, including documentation and coordination with external partners
• Administer offboarding processes, including systems access, and compliance requirements

HR Generalist

Learning and Development

• Build interactive training programs on the Arine product platform for use with internal and external audiences
• Lead the end-to-end instructional design process for complex learning initiatives, from needs analysis and content outlining to storyboarding, development, and evaluation
• Collaborate closely with subject matter experts (SMEs) to extract critical content, define learning objectives, and ensure accuracy and relevance of training materials
• Apply advanced instructional design theories and best practices to create engaging and effective learning solutions, including e-learning modules, blended learning programs, instructor-led training, job aids, and multimedia content
• Develop robust assessment strategies to measure learning effectiveness and program impact
• Research and recommend new learning technologies, tools, and methodologies to enhance the learning experience
• Manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards
• Communicate effectively with stakeholders at all levels, presenting design concepts and incorporating feedback
• Stay current with industry trends and advancements in instructional design and learning technology

Senior Instructional Designer

Full-stack Engineer

• Partner closely with the VP of Engineering, product, and engineering teams to chart the next phase of the platform’s evolution
• Evaluate the current AWS Lambda- and cron-driven system, rationalize database usage (DynamoDB and RDS)
• Define service and integration patterns, set standards for both React front-end and underlying Python Lambda services
• Spend time in the code, guide design decisions, mentor engineers, and set the technical direction
• Assess the current architecture and identify short-term fixes and long-term improvements
• Define and document system architecture, integration patterns, and data flows across services
• Rationalize use of DynamoDB vs RDS; create consistent standards for schema design, indexing, and access patterns
• Establish best practices for real-time front-end-to-Lambda interactions and schedule-driven service workflows
• Design systems with PHI security, privacy, and compliance as a first-class concern
• Collaborate with security/compliance teams to ensure HIPAA and SOC 2 readiness
• Mentor engineers and influence technical decisions across the team
• Guide build-vs-buy tradeoffs as the company scales

Software Architect

Product Manager

• Represent the “voice of the customer” for one of our flagship products
• Conduct market research and do competitive analyses
• Support the sales team with key customer meetings and demos
• Define the overall strategy for your product
• Manage and prioritize the roadmap for your product
• Set performance goals for your product
• Manage product launches, including product positioning and messaging, and training and sales enablement
• Cultivate relationships with key customers who are using your product
• Identify new opportunities to expand your product into new markets

Product Manager, Solutions

• Lead development of Arine's letter management platform, owning strategy, design, processes, and long-term roadmap.
• Build near-term processes to triage letter customization requests from clients and deliver efficiency and productivity gains.
• Master and optimize end-to-end letter generation and delivery workflows; identify bottlenecks and drive automation and configuration tooling.
• Gather user feedback, analyze usage data, and collaborate with clinical and technical teams to improve workflows and user satisfaction.
• Contribute to product roadmap prioritization focused on efficiency, automation, and configurability of letter management.
• Collaborate closely with client support and clinical experts to ensure letter content and workflow improvements enhance efficiency and reduce development costs.
• Define clear, actionable requirements for engineering to deliver high-impact solutions.
• Balance features, schedules, and resources to meet business goals while optimizing letter management.

Product Manager – Documentation

Product Designer

• Own the user experience of Clinical Content and Intelligence in Arine's pharmacist platform and influence broader design strategy and UX/UI
• Conduct internal and external user interviews, usability testing, and data analysis to inform design decisions
• Lead ideation: facilitate brainstorming sessions, workshops and design exercises with product and feature teams
• Create user flows, wireframes, sketches and prototypes; iterate with stakeholders and engineering
• Produce pixel-perfect UI mockups reflecting brand/design principles and help ensure proper implementation
• Use design thinking to drive clarity and advocate for user-centered design throughout product development
• Refine and contribute to an end-to-end design system of style specifications, guides, templates, and processes
• Serve as the voice of users; define key user flows and crisp requirements that deliver value efficiently
• Take ownership and contribute to prioritization and execution of design work
• Collaborate with product managers, technologists, and clinical professionals to build Arine’s Virtual Pharmacist platform and solutions

UX Designer

Operations

• Support the Operations Leadership team in tracking and analyzing performance across key metrics (e.g., project outcomes, staffing, clinical efficiency)
• Assist in improving systems and workflows that help Arine’s Delivery teams operate at scale
• Help coordinate projects and processes involving cross-functional teams like Product, Engineering, Implementation, and Client Success
• Maintain and update internal documentation on workflows and standard operating procedures
• Assist in the management and administration of tools used by the Operations teams (e.g., telephony, SMS, IVR platforms)
• Pull and organize operational data to support reporting, analysis, and decision-making
• Provide day-to-day operational support to ensure Clinical, Implementation and Tech Support team success
• Identify and suggest improvements to processes and tools

Operations Analyst

Technical Program Manager

• Overseeing execution, roadmaps, and cross-functional dependencies.
• Lead end-to-end program management for client implementations, ensuring smooth integration and timely delivery.
• Translate complex technical requirements into clear, actionable plans in collaboration with Engineering and Product teams.
• Own the full lifecycle of select company-wide roadmap projects, including scope definition, team alignment, and execution tracking.
• Identify and mitigate risks, proactively resolving blockers to keep programs on schedule.
• Establish and continuously refine best practices for program execution, process optimization, and cross-team communication.
• Ensure engineering teams are aligned on priorities and that client and business needs are effectively supported.
• Drive ongoing improvements to the software development lifecycle (SDLC) and delivery processes.
• Provide regular updates and reporting on program progress, risks, and key performance indicators to stakeholders and leadership.
• Act as the primary Technical Program Manager for the Data Engineering team,

Senior Technical Program Manager

Data Analyst

• Report to the Senior Data Analyst/Team Lead and work within the Data Integrity team
• Develop and implement data-driven analytics for one or more product offerings
• Conduct in-depth analyses of incoming data files and Production tables
• Perform thorough checks for data accuracy, completeness, consistency, and validity
• Provide meaningful interpretation of metrics and trends and translate raw data into operational insights
• Act as interface between clients and cross-functional teams (engineers, customer success, product)
• Manage data analysis projects specific to data integrity, ensuring timely delivery, accuracy, reliability and completeness
• Write efficient SQL queries, perform deep-dive analyses and develop repeatable processes for conducting thorough data checks
• Create and maintain comprehensive reports and dashboards using data visualization tools to communicate findings
• Collaborate with data science, customer success, and product teams to resolve data quality issues and facilitate resubmission of corrected files
• Develop subject-matter expertise in product offerings and supporting operational and performance data
• Develop and maintain comprehensive documentation defining acceptance criteria aligned with business needs and system requirements

Backend Engineer

• Lead, mentor, and grow a backend engineering team focused on integrations
• Define technical direction, best practices, and quality standards for integration services
• Partner with Product and Clinical teams to translate integration needs into scalable solutions
• Oversee development and maintenance of Arine’s Mailroom service, including connections with multiple third-party mail providers
• Manage the Faxroom service, integrating with multiple HIPAA-compliant fax providers
• Drive customer SSO integrations, including federated user provisioning with AWS Cognito and other identity providers (Okta, Azure AD, etc.)
• Lead efforts for EHR integrations, with a particular focus on Epic and other leading health record systems
• Guide API development aligned with FHIR API standards, ensuring interoperability with payer and provider systems
• Ensure services are secure, reliable, and performant within Arine’s AWS Lambda environment
• Implement monitoring, alerting, and observability for integrations to meet SLA and compliance needs (HIPAA, HITRUST)
• Work with DevOps and Security teams to ensure best practices in IAM, Secrets Management, and PHI handling
• Serve as both people manager and technical leader—mentoring engineers, shaping technical direction, and occasionally contributing code to guide architectural patterns and quality standards

Backend Engineering Manager – Integrations

• Report into the product team and play a key part in shaping product strategy, design, and processes for core enterprise solutions.
• Focus on tools and processes to optimize and streamline the flow and representation of critical client data that drives Arine’s portal.
• Mastering and optimizing end-to-end data workflows: understand, map, and continuously improve data flows; identify bottlenecks and drive initiatives to streamline processes and reduce execution time through data configuration tooling.
• Representing data to drive insights: identify patterns and opportunities to reveal valuable insights to drive client outcomes.
• Driving user satisfaction: gather user feedback, analyze usage data, and collaborate with clinical and technical teams to ensure workflows are intuitive, efficient, and configurable.
• Support product direction: translate Arine’s strategic vision into a cohesive product roadmap with focus on workflow efficiency and data representations.
• Collaborate with clinical experts to ensure workflow improvements support better health outcomes and differentiate solutions.
• Prioritize features using data-driven insights and market analysis to drive workflow efficiency and deliver on product KPIs.
• Define clear, actionable requirements for engineering to deliver high-impact solutions.
• Balance tradeoffs among features, schedules, and resources to meet business goals while maintaining workflow optimization and user satisfaction.

Product Manager, ETL/Data

• Report into the product team and play a key part in shaping the product strategy, design, and processes that drive Arine's core enterprise solutions.
• Focus on mastering and optimizing user workflows within Arine’s portal to reduce workflow execution time and elevate user satisfaction for patients and care teams.
• Deeply understand, map, and continuously improve the end-to-end workflows within Arine’s portal; identify bottlenecks and inefficiencies and drive initiatives to streamline processes.
• Gather user feedback, analyze usage data, and collaborate with clinical and technical teams to ensure workflows are intuitive, efficient, and tailored to user needs.
• Contribute to translating Arine’s strategic vision into a cohesive product roadmap with a strong focus on workflow efficiency and user-centric design.
• Work closely with Arine’s clinical team to ensure workflow improvements support better health outcomes and differentiate solutions.
• Use data-driven insights and market analysis to help prioritize features that drive workflow efficiency, maximize value for users, and deliver on product KPIs.
• Synthesize client and user needs into clear, actionable requirements for the engineering team.
• Help balance features, schedules, and resources to deliver on business goals while maintaining a focus on workflow optimization and user satisfaction.

Product Manager, Outcomes

• Design and extend services supporting document generation workflows using ReportLab
• Architect and build scalable services using AWS Lambda, API Gateway, AppSync, and DynamoDB, ensuring integration across backend and frontend systems
• Contribute to React frontend development for portal products and internal administration tools, with state management using Redux Toolkit (RTK) Query
• Implement and enforce code quality and security standards, including static code analysis, dependency management, and compliance with SOC II, HIPAA, GDPR, OWASP, and NIST frameworks
• Build and maintain observability systems for logging, tracing, and monitoring to ensure reliability and performance
• Develop and manage infrastructure with AWS services, including S3, IAM, RDS, CloudFormation, SQS, SNS, and EventBridge, using AWS SAM and AWS CDK for consistent deployments
• Write unit, integration, and contract tests, manage API versioning and schema consistency, and contribute to paying down technical debt
• Collaborate with engineers, product managers, and stakeholders to deliver solutions, and mentor junior engineers on full-stack development, security, and compliance best practices

Senior Full Stack Software Engineer, Python, JavaScript, TypeScript

• Senior User Experience Designer for Arine's Virtual Pharmacist platform and solutions, focusing on Clinical Content and Intelligence UX
• Conduct internal and external user interviews, usability testing, and data analysis to inform design decisions
• Lead ideation sessions, workshops and design exercises with product and feature teams
• Create user flows, wireframes, sketches and prototypes; iterate with stakeholders and engineering
• Produce pixel-perfect UI mockups reflecting brand/design principles and ensure proper implementation
• Advocate for user-centered design principles and drive clarity in ambiguous situations
• Refine and contribute to the company's design system of style specifications, guides, templates, and processes
• Become the voice of users; define key user flows and crisp requirements to deliver intuitive value
• Own parts of the product, contribute to design prioritization and execution

Senior UX Designer

Product Marketing

• Rapid Operational Solutioning - Drive continuous improvement by quickly identifying GTM process inefficiencies and translating them into practical, executable system adjustments that deliver immediate efficiency gains for revenue teams
• RevOps Data Hygiene & Utility - Establish and enforce robust data hygiene practices for all Salesforce data; guarantee accuracy and consistency for reliable reporting, forecasting, and decision-making
• Vendor & License Management - Manage relationships, contracts, pricing, and licensing for GTM technology vendors (e.g., Salesforce, Outreach, ZoomInfo). Ensure cost-effective procurement and optimal utilization of all tools
• RevOps Tech Advisory - Stay current with the latest developments in Salesforce, Outreach, HubSpot, and other emerging RevOps tools. Advise on potential new technologies or enhancements to optimize our RevOps stack
• Systems Performance & Health - Monitor RevOps system performance, troubleshoot issues, and implement proactive measures to ensure stability, reliability, and consistent operational uptime for revenue teams

GTM Systems Manager

Account Executive

• You will become an expert on Arine’s platform and value proposition in the first 3 months
• In coordination with the SVP Client Growth and Strategy, you will own the expansion sales process building pipeline from prospecting to final contracting for assigned client accounts.
• You’ll be consultative in your approach to convert customer vision into actionable account strategies, closing multi year contracts for 5 expansion upsell/cross-sell opportunities in your first 12 months.
• Identify big innovative ideas to solve issues that provide long-term value to your clients.
• You will develop and cultivate strong relationships with leadership at health plans, provider organizations, and PBMs and assess market opportunities to prioritize potential customers.

Enterprise Sales Executive, Expansion

Project Manager

• Collaborate with Sales, Operations, and Customer Success to drive a smooth client transition from the sales cycle through implementation launch with client and internal teams
• Manage and oversee multiple client implementations and internal company and/or team initiatives simultaneously
• Manage cross-functional internal team to meet milestones and timelines outlined in the SOW, project charter, and work plan
• Serve as escalation point for risks, issues, and decisions one or more implementations simultaneously
• Maintain a deep understanding of Arine's products and platform to inform key business requirements and decisions during implementations
• Collaborate on communication plans and drive accountability for obtaining final approvals on client deliverables
• Lead key internal initiatives to drive efficiencies and best practices for implementation processes, workflows, and tools
• Be accountable for successful on-time implementation deliveries and client satisfaction to meet both client and organizational goals
• Partner with Customer Success teams to lead a smooth client transition from implementation to ongoing operations and account management

Implementation Project Manager

Sales

• About the role: We are looking for an experienced business development executive to join our large enterprise segment (over 5,000 lives). You’ll contribute to Garner’s sales and revenue functions, including managing partnerships and all day-to-day sales activities.
• This position is fully remote.
• What you will do: Build out Garner’s large enterprise channel by way of direct to employer, brokers, consultants, insurers, and providers (as needed); Own the direct sales cycles and deploy sales objectives through the preparation and measuring of sales quotas, prospecting and pipeline management; Keep current with market knowledge and competitor products to effectively communicate the value proposition of a relationship with Garner; Support the development of new, strategic, broker relationships and influence the buying decision; Provide regular performance reviews, feedback, and professional development opportunities for the sales team to drive individual and collective success.
• What you will bring to the team: Bachelor’s degree and 7+ years of deep sales experience with a focus on health benefits (medical, ancillary, vendor) via brokers, consultants, and insurers; Existing relationships within the broker, consultant and insurance communities; Minimum of 3+ years experience selling large Enterprise clients; A data literacy with the ability to turn complex, disparate datasets into insights that drive actions; Proven experience with developing processes (sales playbooks, KPIs, collateral creation, etc), and executing on sales strategies to promote long term success; A desire to work in a rapidly evolving startup environment with notable upside; 2+ years of work experience at a venture backed, early stage company; Comfort working with remote teams
• Compensation Transparency: The target base salary range for this position is: $150,000 - $190,000 annually. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Enterprise Sales VP

Data Scientist

• This role will involve deriving insights from large, diverse Real-world health datasets to support Arine's mission to improve patient outcomes and lower costs of healthcare at scale.
• This is a dynamic role and amazing opportunity to help shape the company from the ground up, with many growth opportunities. The Health Outcomes and Economics Research and Data Science team works very collaboratively and cross-functionally, including with an experienced team of in-house clinicians, engineers, and digital health entrepreneurs.
• What You'll Be Doing:
• Use Python, R, and / or SQL and advanced statistical methods to rigorously assess the impact of Arine’s programs
• Create presentations and reports to communicate updates to the Data Science team as well as to cross-functional stakeholders
• Participate in critical reviews within the Data Science team on everything from methods used to implementation strategy and code
• Perform ad-hoc analyses to satisfy customer inquiries and reporting
• Who You Are and What You Bring:
• Bachelor’s degree in Healthcare Outcomes, Healthcare Economics, Statistics, Epidemiology, Computer Science, Statistics, Physical Sciences, or related field
• Meaningful experience (3+ years) working with healthcare data (e.g., medical and pharmacy claims data)
• Experience manipulating data frames, conducting analyses and creating graphics with Python, R and SQL
• Experience working cross-functionally to define analyses objectives and deliver analytical results
• Demonstrated ability to work independently, exercise good judgment, prioritize multiple projects, and problem solve under tight deadlines and resource constraints
• Excellent written, interpersonal communication and presentation skills, including ability to present complex technical concepts in a clear, concise manner to audiences with varying levels of technical understanding
• Remote Work Requirements:
• An established private work area that ensures information privacy
• A stable high-speed internet connection for remote work
• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings
• Perks:
• Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
• The posted range represents the expected base salary for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $135,000-160,000/year.
• Job Requirements:
• Ability to pass a background check
• Must live in and be eligible to work in the United States
• Information Security Roles and Responsibilities:
• All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.
• Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.
• Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!

Health Outcomes Data Scientist

Manager

• As our first Workforce Manager, you’ll be the operational backbone of our staffing efforts - developing and executing workforce plans across clinical departments and projects. You’ll partner with leaders to forecast needs, analyze workload trends, and build scalable systems to ensure we have the right people in the right roles at the right time.\n• This is a high-impact role for someone who thrives in fast-paced environments and is comfortable creating clarity amid ambiguity. Your work will directly influence team efficiency, project success, and our ability to grow sustainably.\n• What You’ll be Doing:\n• Develop, analyze, communicate, and maintain detailed and complex long- and short-term forecasting across clinical teams and projects\n• Partner with clinical team leads to understand upcoming resource needs\n• Analyze staffing trends, workload data, and team utilization to make proactive resourcing decisions\n• Design and implement tools/systems (e.g., scheduling, capacity planning, reporting) to support workforce management\n• Help establish standard operating procedures for staffing, onboarding, and cross-functional deployment\n• Identify and address talent gaps or resource imbalances before they impact delivery\n• Complete and act as a resource for continuous improvement activities within complex workforce management projects and assignments\n• Collaborate with HR/recruiting to align hiring pipelines with forecasted demand\n• Support contingency planning and flexible staffing models for high-growth or high-change environments\n• Who You Are and What You Bring:\n• 3–5+ years in workforce planning/forecasting in call centers or other operational area with applicable industry metrics\n• Experience using workforce management and operations tools\n• Strong analytical and organizational skills - you can turn data into actionable plans\n• Ability to communicate clearly across teams and levels\n• Proven success working in dynamic, fast-paced environments - startup or scaling company experience preferred\n• A systems thinker who’s eager to build from the ground up\n• Nice-to-Haves:\n• Familiarity with resource planning in service-based or cross-functional teams (e.g., design, engineering, marketing)\n• Familiarity with remote clinical workforce planning\n• Remote Work Requirements:\n• An established private work area that ensures information privacy\n• A stable high-speed internet connection for telephonic and/or remote work\n• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings\n• Perks:\n• Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. There may also be potential equity opportunities. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.\n• Job Requirements:\n• Ability to pass a background check\n• Must live in and be eligible to work in the United States\n• Information Security Roles and Responsibilities:\n• All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.\n• Equal opportunity etc.\n• Check our website: https://www.arine.io\n• Note to Recruitment Agencies: ...