Client Success Executive

Arine

Client Success Executive role managing client relationships for a healthcare tech company. Focusing on strategic planning and execution to support client goals and outcomes.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for clients, overseeing all business aspects of the client life cycle from implementation through maintenance
Create and oversee client-specific and organizational KPIs and operational metrics
Build deep knowledge of each client’s needs and goals
Represent the voice of the client and collaborate with the Product, Engineering and Delivery teams
Generate and document use cases, case studies, white papers, and other client success examples
Coordinate with cross-functional Arine teams and contribute to mission and vision creation

Requirements

What you’ll need

5+ years of experience in account management, client success, consulting, or other client-facing leadership role
Excellent written and verbal communication skills
Ability to lead a team to successfully drive a project to completion
Undergraduate degree required; Masters or commensurate experience preferred; strong preference for Healthcare or Pharmacy education/training
Strong knowledge of medication therapy management, CMS quality measures, comprehensive medication management and optimization strategies highly desirable
Computer Skills: To perform this job successfully, an individual should have expertise in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
Familiarity with project management software such as JIRA, and CRM platforms (HubSpot) highly desired

Benefits

Comp & perks

Joining Arine offers you a dynamic role and opportunity to contribute to the company's growth
Unparalleled learning and growth prospects
Collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient successconsultingmedication therapy managementCMS quality measurescomprehensive medication managementoptimization strategies

Soft Skills

written communicationverbal communicationteam leadershipproject completion