Clinical Field Team Manager
Aria Care Partners
full-time
Posted on:
Location Type: Remote
Location: Kansas • United States
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About the role
- Ongoing performance management of all direct reports
- Conduct and document disciplinary action as needed, up to and including terminations
- Conduct monthly 1:1’s with field team members
- Ensure timecards are updated and approved
- Approve expenses
- Coordinate and participate in training and onboarding of new field team members
- Conduct ongoing training for existing field team members
- Interview and participate in hiring process for new field team members
- Remain accessible to field team members throughout the day
- Perform other duties as necessary
Requirements
- High School Diploma or equivalent
- 2-3 years’ experience preferred
- Management experience preferred
- Medical office management preferred
- Problem solving—the individual identifies and resolves problems in a timely manner.
- Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
- Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
- Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
- Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
- Able to work in team environment.
- Ability to lift 15-20 lbs.
Benefits
- PTO and Paid Holidays for FT Employees
- 401k Retirement Plan with a Company Match
- Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
management experiencemedical office managementproblem solvingcustomer serviceplanningorganizingquality controlattention to detailadaptabilitydependability
Soft Skills
interpersonal skillsleadershipcommunicationteamwork
Certifications
High School Diploma