ARETUM

Program/Task Order Manager

ARETUM

full-time

Posted on:

Location Type: Hybrid

Location: McLean • Virginia • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

CloudCyber SecurityPMPServiceNow

About the role

  • Serve as the Government’s primary point of contact for all matters related to performance, compliance, and technical execution.
  • Lead planning, execution, and management of task orders, ensuring deliverables meet contract standards, timelines, and performance objectives.
  • Develop and maintain integrated master schedules, risk management plans, communications frameworks, and quality control processes.
  • Coordinate efforts across infrastructure, development, cybersecurity, cloud operations, and user support functions.
  • Conduct recurring performance reviews and briefings with government stakeholders and CORs, providing updates on cost, schedule, and performance.
  • Monitor service level agreements (SLAs), key performance indicators (KPIs), and other performance metrics; implement corrective actions where required.
  • Oversee subcontractor performance, ensuring deliverable quality, on-time reporting, and adherence to contract requirements.
  • Manage staffing, onboarding, and personnel allocation in compliance with agency and contractual standards.
  • Ensure full compliance with applicable federal policies, acquisition regulations (e.g., FAR), and agency-specific governance and cybersecurity frameworks.
  • Provide executive-level reports and briefings summarizing project health, risks, and strategic alignment with agency objectives.
  • Support contract modifications, scope changes, and option-year transitions as needed.
  • Drive continuous improvement initiatives and promote consistent, high-quality delivery across all project foundations.

Requirements

  • Bachelor's degree in information technology, Business Administration, Engineering, or related field.
  • Master’s degree in a related discipline preferred (may substitute up to 3 years of required experience).
  • Project Management Professional (PMP) certification from PMI or a project management degree from an accredited institution.
  • ITIL v4 Foundation (or higher) certification.
  • Minimum 10 years of experience managing programs or task orders within a federal IT or engineering environment.
  • At least 5 years of experience leading large, multi-functional teams under performance-based federal contracts.
  • Demonstrated experience managing complex IT service delivery task orders, including O&M, DME, or cybersecurity and cloud support.
  • Proven ability to oversee budgets, financial performance, burn rates, and invoicing in coordination with CORs and Contracting Officers.
  • Strong understanding of the full contract lifecycle including proposal support, start-up, compliance, and closeout.
  • Hands-on experience developing and managing SLAs, KPIs, and quality assurance metrics.
  • Demonstrated success managing subcontractors, staffing, and task order transitions in a multi-vendor federal environment.
  • In-depth knowledge of federal cybersecurity and compliance frameworks such as NIST SP 800-53, TIC 3.0, Zero Trust Architecture, FISMA, and FedRAMP.
  • Proficiency with project management and portfolio tools such as MS Project, Jira, or ServiceNow.
  • Strong communication and decision-making skills with proven ability to brief senior federal leadership.
  • Expertise in risk management, scheduling, resource allocation, and performance optimization.
  • Certified Scrum Master (CSM) or SAFe (Scaled Agile) certification preferred.
  • Certified Federal Contracts Manager (CFCM) or equivalent credential preferred.
  • Experience supporting IT governance and compliance for large-scale federal programs preferred.
  • Demonstrated success leading modernization initiatives in cloud or cybersecurity environments preferred.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementtask order managementrisk managementperformance metricsservice level agreementsbudget oversightIT service deliveryquality assuranceresource allocationperformance optimization
Soft skills
communication skillsdecision-making skillsleadershipteam managementstakeholder engagementproblem-solvingstrategic alignmentcontinuous improvementbriefing skillscollaboration
Certifications
Project Management Professional (PMP)ITIL v4 FoundationCertified Scrum Master (CSM)SAFe certificationCertified Federal Contracts Manager (CFCM)
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