Ardent Mills

Operations

• Establish and maintain ROOT, the Ardent Mills Operational Excellence program
• Govern and maintain CI standards, toolkits, templates, and training materials
• Lead, coach, and develop a team of Continuous Improvement practitioners
• Execute a prioritized pipeline of operational excellence initiatives across sites and functions
• Develop and deliver Continuous Improvement training using Lean Six Sigma, TPM, and related methodologies
• Partner with leadership to set performance expectations and influence outcomes

Manager, Operations Excellence

Payroll

• Accurately prepare and process full-cycle weekly and bi-weekly payroll for approximately 2,500 team members across the U.S., Canada, and Puerto Rico using Workday and ADP Smart Compliance.
• Verify team member data, timekeeping records, retroactive pay adjustments, and payroll transactions for accuracy prior to final processing.
• Administer wage garnishments and deductions in compliance with federal, state, and local regulations.
• Reconcile payroll-related accounts, including taxes, benefits, union dues, and 401(k) contributions, ensuring correct application and reporting.
• Generate and distribute payroll-related reports such as earnings statements, tax summaries, and time worked records as needed.
• Respond to team member payroll inquiries promptly and professionally with a focus on a high level of customer service, providing necessary information and resolving issues with clarity and confidentiality.
• Collaborate with HR, finance, and management to ensure accurate data flow and timely resolution of payroll discrepancies.
• Maintain compliance with wage and hour laws, tax reporting regulations, and internal controls, including participation in audits and year-end reporting.
• Participate in Workday system updates and testing to ensure payroll functionality and compliance with policy changes.
• Provide backup support to other payroll team members as needed.

Payroll Administrator

Customer Support

• As the Customer Service Representative, you will be the key liaison between Ardent Mills’ external customers and internal stakeholders
• Responsible for managing and maintaining strong customer relationships as the primary point of contact for an assigned customer base
• Act as the voice of the customer back to the business
• Order Management/ Fulfillment: Responsible for accurate order entry, contract application, and price confirmation management
• Customer Relationship Management: Act as a liaison between the customer and all internal Ardent Mills functions
• Create and foster positive customer relationships through daily/weekly interaction and timely and professional service
• Work to resolve customer incidents, collaborating with all parties to make decisions that are best for all involved
• Track and communicate changes in short term customer demand and escalate as appropriate to ensure proactive customer needs are met.