Arctiq

Security Operations

• Develop YARA-L 2.0 rules
• Lead SecOps project delivery
• Track work and provide reporting
• Participate in cybersecurity initiatives
• Process tickets for platform issues

SecOps Consultant

System Administrator

• Responsible for maintaining the stability and integrity of the corporate server infrastructure and Active Directory environment.
• Involves planning, designing, and developing server environments.
• Participate in the installation, monitoring, maintenance, support, and optimization of all server hardware, software, and associated technologies.
• Diagnose and resolve hardware and software issues promptly and accurately.
• Design and maintain the company-wide Active Directory structure, ensuring enforcement of corporate policies within the domain environment.
• Monitor server performance and troubleshoot any issues as they arise.
• Work collaboratively with colleagues, management, and department leaders to evaluate both short- and long-term system requirements.
• Create and update documentation related to system configurations, network diagrams, processes, and service records.
• Provide technical design support for corporate IT projects in coordination with both corporate and remote IT teams.
• Administer servers, including database, email, file and print, and backup servers, along with their operating systems and associated software.
• Develop, implement, and maintain policies, procedures, and training programs related to server administration, usage, and disaster recovery.
• Research technical products, services, protocols, and standards to stay current with advancements in the IT industry.
• Manage asset inventory by maintaining server component records, documentation, and technical specifications.
• Oversee the deployment and upgrade of new and existing equipment, hardware, and software.
• Perform configurations and installations for Cisco switches, as well as update firewalls and configure routers.
• Participate in the administration of all server and network solutions.
• Conduct server and security audits, along with system backups and recovery operations.
• Engage with vendors, outsourcers, and contractors to negotiate and procure products and services.
• Conduct performance testing and tuning of both new and existing solutions to ensure system reliability and identify areas for enhancement.
• Maintain regular communication with managers, clients, and vendors to address inquiries and resolve questions.

Senior Systems Administrator – temp to hire

Account Executive

• Cultivate a strong understanding of Arctiq's solution and service offerings.
• Create and execute sales strategy by identifying customer needs and selling the appropriate technology solutions.
• Develop new business through multiple techniques including (but not limited to) cold calling, in-person meetings, vendor events, and client lunches.
• Maintain a targeted understanding of customers’ business showing the ability to establish customer needs and craft positive relationships to effectively drive sales and repeat business.
• Work with delivery staff and pre-sales specialists when necessary to address customer requirements.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis.
• Participate in scheduled business events to create and expand vendor and client relationships.
• Remain charismatic and driven in all situations.

Senior Account Executive

Network Engineer

• Support and maintain network infrastructure, including routing, switching, wireless networks, and VoIP systems
• Manage and troubleshoot VPNs, firewalls, IP address management (IPAM), and authentication services
• Evaluate, diagnose, and resolve complex network issues in a timely manner
• Participate in the design, implementation, and optimization of network solutions
• Contribute to network-related projects, providing input to improve performance, scalability, and efficiency
• Develop and maintain technical documentation, processes, and procedures
• Assist in change management efforts by identifying risks, minimizing disruptions, and ensuring smooth implementation
• Collaborate with cross-functional teams to support organizational initiatives and service delivery
• Provide knowledge transfer, mentorship, and guidance to peers and junior staff
• Maintain a high level of professionalism and deliver excellent customer service

Network Engineer II – Enterprise Network Services

Systems Engineer

• Support the implementation and delivery of managed services projects focused on data protection, backup, and disaster recovery.
• Work closely with senior engineers, project managers, and customer success teams.
• Configure and deploy customer solutions using Commvault, Metallic, Zerto technologies.
• Participate in customer-facing project meetings and perform hands-on hardware and software configuration.
• Ensure smooth integration across systems.
• Document configurations, installation steps, and project deliverables within Confluence or designated repositories.

Systems Engineer 1 – Commvault

Data Engineer

• Design, build, and maintain scalable data pipelines in Databricks using Declarative Pipelines (Delta Live Tables)
• Build robust data models on Delta Lake that unify data across ERP, CRM, and resource management systems
• Write clean, efficient, and well-documented SQL
• Implement data quality frameworks, expectations, and lineage tracking within the Databricks ecosystem
• Configure and manage Databricks workflows, jobs, and cluster resources
• Map and load resource and delivery data into ERP deal objects
• Execute the CRM-to-CRM data migration
• Develop dashboards and reports that surface actionable insights
• Define and instrument key business metrics in partnership with Finance, Sales, and Operations teams
• Conduct exploratory analysis to surface trends, anomalies, and data quality issues
• Lead discovery and requirements conversations with internal business teams
• Translate business needs into well-scoped pipeline designs, data models, and reporting deliverables
• Communicate progress, findings, and blockers clearly to both technical and non-technical stakeholders
• Work closely with a Business Analyst to align data outputs with business processes and reporting workflows
• Proactively manage scope and timeline to keep the implementation on track within the 3-month window

DevOps Engineer

• Assess the current TeamCity installation and document dependencies
• Plan and execute a phased migration approach with sandbox/rehearsal testing
• Stand up a new Amazon Linux 2023 EC2 instance with TeamCity
• Migrate the TeamCity data directory (~400 GB) to the new server
• Configure Apache httpd as a reverse proxy with SSL termination
• Validate all build configurations, remote build agents, and integrations
• Coordinate with internal IT on network/VPC changes
• Document the migration process and any configuration changes

Linux/DevOps Migration Engineer

Solutions Engineer

• Lead technical discovery and solution design for complex, multi-stakeholder enterprise deals across multiple simultaneous opportunities.
• Architect and draft detailed, accurate Statements of Work that clearly define scope, deliverables, and success criteria.
• Develop compelling ROI and TCO analyses from customer data sets, tailored for C-suite and board-level audiences.
• Present and defend technical architectures with confidence, translating complexity into clear business value.
• Apply FinOps principles to design cost-optimized cloud and hybrid infrastructure strategies for enterprise clients.
• Collaborate closely with sales, delivery, and partner teams — acting as the technical conscience of the revenue organization.

Senior Solutions Architect

QA Automation Engineer

• Take a lead role in the hands-on tasks of identifying, designing, developing, testing, delivering, maintaining, and supporting automation solutions
• Apply their software development expertise—such as proficiency in .NET with C#, Modern Angular, Python, SQL, Blazor, API Development/Integration, Microservices, and more—alongside AI integrations, to create automation solutions
• Consistently monitor deployed solutions to ensure peak performance and identify opportunities for ongoing improvement, as well as troubleshoot and promptly resolve any issues that arise
• Perform tasks using Agile and Scrum methodologies
• Serve as a trusted advisor on automation by offering objective, practical, and relevant ideas, insights, and recommendations
• Work collaboratively with internal and external business and technology teams and stakeholders throughout the automation lifecycle
• Manage multiple projects simultaneously to deliver both quick wins and long-term strategic automation solutions

Automation Developer

Administration

• Serve as the lead administrator for Jira Software, Jira Service Management, and Confluence Cloud.
• Manage workflows, screen schemes, custom fields, permission models, notifications, issue security, project templates, and platform-wide configurations.
• Establish and enforce governance standards, naming conventions, and best practices to ensure scalability, audit readiness, and platform consistency.
• Administer user provisioning, licensing, and role-based access integrations with Microsoft Entra ID and SailPoint IdentityNow.
• Lead the configuration and continuous improvement of JSM Service Desk operations.
• Manage ITSM workflows for Incident, Change, Problem, Request, and Service Catalog Management aligned to ITIL standards.
• Support multi-channel ticket intake, including portal, email, and Slack integrations.
• Develop dashboards, reporting, and analytics for operational visibility.

Senior ITSM Administrator

• Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and cloud telemetry for our managed client base, applying severity classification and initial enrichment on every event you touch.
• Investigate suspicious activity end-to-end — from validation and pivoting through to root-cause analysis — using knowledge of attacker tradecraft, the MITRE ATT&CK framework, and the cyber kill chain to reach confident, well-supported conclusions.
• Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with client and engineering teams.
• Partner with Detection Engineering to reduce noise and false positives, and to propose, test, and deploy new analytics, automations, and SOAR playbooks that make the SOC faster and more accurate.
• Maintain audit-grade documentation throughout every case, capturing notes, timelines, and customer-facing communications cleanly in the ticketing and case-management system.
• Consistently meet triage, investigation, and notification SLAs while sustaining high accuracy, low false-positive rates, and strong client satisfaction across the portfolio.
• Drive continuous improvement of the SOC by feeding lessons learned back into detections, playbooks, runbooks, and knowledge-base articles in partnership with SOC Leadership and Detection Engineering.
• Operate on an assigned shift (Day, Swing, or Night) within a 24x7 rotation — including weekends and holidays as scheduled — and respond to on-call escalations when required.

SOC Analyst

Backend Engineer

• Identify, design, develop, test, deliver, maintain, and support automation solutions
• Collaborate with business and technology teams to implement automated solutions
• Monitor deployed solutions for peak performance and ongoing improvement

Fullstack Developer – .NET, React

• Lead end-to-end Atlassian Cloud migration and consolidation projects, from assessment and planning phase to execution and post-migration optimization.
• Assess existing Data Center/Cloud environments, identifying risks, dependencies, and optimization opportunities.
• Design and implement scalable architectures aligned with best practices, governance standards, and business goals.
• Define target-state architecture for multi-instance consolidations and hybrid deployments.
• Develop detailed technical designs, migration plans, and rollback strategies.
• Optimize configurations, automation, and integrations for performance, scalability, and maintainability.
• Oversee data migration activities including projects, issues, workflows, and permissions.
• Leverage automation tools, scripts, and APIs to streamline processes and reduce downtime.
• Ensure robust testing, validation, and user acceptance procedures to guarantee successful transitions.
• Collaborate with stakeholders to align technical solutions with business objectives and change management needs.
• Provide expert guidance on licensing models, platform consolidation strategy, and post-migration governance.
• Serve as the senior technical point of contact, supporting both customer teams and internal project resources.
• Stay ahead of Atlassian Cloud updates, architectural innovations, and migration tooling advancements.
• Contribute to the development of internal migration playbooks, templates, and best practice frameworks.
• Maintain knowledge base of migration processes related to marketplace vendor apps.
• Mentor team members and support knowledge sharing across the organization.

Senior Solutions Architect – Atlassian

• Implement and maintain dashboards and alerting rules using Prometheus, Grafana, or ELK Stack.
• Support the identification of Service Level Indicators (SLIs).
• Develop and maintain Infrastructure as Code (IaC) scripts using Terraform and Ansible to ensure repeatable, error-free deployments.
• Maintain automated deployment pipelines, ensuring security scans and automated tests are integrated into the workflow.
• Participate in on-call rotations and assist in troubleshooting system outages.
• Contribute to blameless post-mortem reports to drive continuous improvement.
• Identify repetitive manual tasks and develop automation to reduce "toil," allowing the team to focus on high-value engineering.

Site Reliability Engineer

• Define the strategy for Service Level Objectives (SLOs) and Error Budgets.
• Design complex telemetry pipelines for full-stack observability.
• Design and govern the enterprise Infrastructure as Code (IaC) standards.
• Develop custom tooling to automate complex recovery procedures and system scaling.
• Act as the Incident Commander for major system outages, leading the technical response and directing the Root Cause Analysis (RCA) process.
• Lead the integration of security-as-code within DevSecOps pipelines, ensuring full compliance with RMF and NIST 800-53 standards.
• Provide technical guidance and mentorship to Mid-Level SREs and developers, fostering a culture of reliability across the organization.