ServiceNow Developer

Arctiq

ServiceNow SAM Developer responsible for technical implementation and optimization of software lifecycle management in ServiceNow platform. Requires expertise in ServiceNow APIs and integrations.

Posted 7/19/2026contractAlpharetta • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and maintaining the ServiceNow SAM Pro module, with strong proficiency in JavaScript and experience in integrating ServiceNow with external systems. Possesses a solid understanding of ITIL v4 best practices and SaaS License Management.

Highest-signal resume keywords

ServiceNow SAM Pro ConfigurationJavaScript ProficiencyREST/SOAP API IntegrationServiceNow Certified System AdministratorITIL v4 Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaScriptServiceNow APIsBusiness RulesScript IncludesFlow DesignerTransform MapsData LoadsSaaS License ManagementAutomated Reclamation ProcessesDashboard and Report Building

Tools & Technologies

ServiceNowIntegration HubShopping HubService Catalog

Certifications & Qualifications

ServiceNow Certified System AdministratorCertified Implementation Specialist – Software Asset Management

Industry Keywords

Software Asset ManagementLicense UtilizationEntitlement DataCloud-Based SoftwareIT Asset Management

Tech Stack

Tools & technologies

CloudJavaScriptOracleServiceNowSOAP

About the role

Key responsibilities & impact

Design, configure, and maintain the ServiceNow SAM Pro module, including software models, entitlements, and discovery patterns.
Configure, customize, and support Publisher Packs for complex software licensing, including Microsoft, Oracle, and IBM.
Integrate ServiceNow SAM with the Shopping Hub and Service Catalog to streamline software request fulfillment.
Build dashboards, reports, and automated reclamation candidate processes to identify underutilized software, improve license utilization, and reduce software spend.

Requirements

What you’ll need

Strong proficiency with JavaScript within the ServiceNow platform, including ServiceNow APIs, Business Rules, Script Includes, and Flow Designer.
Experience developing integrations using REST/SOAP APIs and Integration Hub to connect ServiceNow with external vendor portals and inventory management systems.
Hands-on experience with Transform Maps and Data Loads to import and manage large volumes of entitlement data from legacy systems.
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Software Asset Management (CIS-SAM) certifications are typically required.
Experience supporting SaaS License Management for cloud-based software vendors.
Working knowledge of ITIL v4 best practices, with emphasis on Service Request Management and IT Asset Management.

Benefits

Comp & perks

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.