ArcSite

Growth Marketing

• Own and execute ArcSite’s mobile product-led growth (PLG) strategy — driving installs, sign-ups, and revenue through app store visibility, paid acquisition, and funnel optimization
• Lead App Store Optimization (ASO) efforts across U.S. and international markets, improving keyword rankings, conversion rates, and listing performance
• Manage paid acquisition campaigns across Apple Search Ads, Google App Campaigns, Meta, TikTok, YouTube, and emerging platforms
• Plan and run structured experimentation programs - from store assets (copy, creative, pricing) to region-specific optimizations - aligning with Product on roadmap, timelines, and acceptance criteria
• Collaborate with Product and Engineering to improve onboarding flows and reduce friction from download to sign-up
• Own key mobile growth metrics (DAU, MAU, paid conversion, retention, churn); analyze user behavior to surface drop-off points and growth opportunities
• Conduct quantitative and qualitative research — including in-app surveys and user interviews — to capture insights from mobile users
• Partner across Marketing to support install-driving programs — including referrals, affiliates, influencers, SEO, and strategic partnerships
• Collaborate across Product, Sales, and Customer Success to ensure a cohesive, end-to-end user journey from discovery to activation and expansion
• Build and maintain growth models to forecast traffic, conversions, and revenue by platform, region, and channel
• Align PLG and SLG strategies by defining PQL criteria with Sales and RevOps, supporting lead scoring and a smooth self-serve to sales handoff
• Identify and activate expansion opportunities by surfacing high-value user accounts with potential for land-and-expand or enterprise growth

Head of Growth

Marketing

• ArcSite: mobile sketching and drawing-based takeoff and estimating SaaS platform helping users create professional drawings and generate quotes faster.
• Remote-first team with collaborative, growth-oriented culture.
• Assist in creating and updating sales collateral (pitch decks, one-pagers, battlecards).
• Maintain and organize content on internal sales enablement platforms (Notion, Highspot, etc.).
• Support planning and execution of product launch and seasonal campaigns; draft briefs and outbound messaging.
• Collaborate with design to develop campaign assets (social graphics, videos, ads) and build HubSpot landing pages.
• Monitor campaign and landing page analytics, propose improvements, and assist in reporting insights.
• Conduct competitive research, manage content calendars, and contribute to internal communications and team meetings.

Marketing Intern

Customer Success Manager

• ArcSite is the leading mobile sketching and drawing-based takeoff and estimating solution, enabling professional drawings on any device without the steep learning curve of traditional CAD software—helping businesses save time, generate quotes faster, and close deals more efficiently.
• We’re a remote-first team with a strong sense of community, driven by growth, collaboration, and our core values: start with the customer, constantly improve, take risks, operate with transparency, and own it.
• The Sr. CSM will spearhead initiatives to secure renewals and identify opportunities for solution growth, playing a crucial role in the company's expansion strategy.
• Working in close collaboration with customers, the Sales department, and the Product Management team, the Sr. CSM will be responsible for ensuring that our services not only meet but exceed customer expectations.
• The ideal candidate for this position will possess extensive experience in customer success roles, demonstrating a proven track record of nurturing and enhancing customer relationships across diverse industries.
• Key Responsibilities: Build and maintain strong relationships; Foster customer satisfaction; Conduct QBRs and discovery calls; Track account metrics; Create and implement strategic account plans; Lead contract renewals and negotiation discussions; Educate customers; Manage escalations; Act as a customer advocate; Develop and share best practices.

Head of Growth

Marketing Intern

Senior Customer Success Manager