Implementation Specialist

• Lead enterprise and commercial customer implementation projects, gathering requirements, testing solutions, and working with Solution Architecture, Product, and Engineering to set plans and timelines against customer outcomes
• Lead post-launch account support with key accounts including delivering ongoing services, and investigating issues
• Manage complex project plans spanning multiple external and internal teams and move projects forward towards strong business results
• Streamline future implementations with process improvements
• Collaborate with stakeholders across the customer organization, including technology, marketing, ops, finance and others to help them realize their vision for branded resale
• Collaborate with key internal stakeholders to ensure delivery of high quality outcomes while maintaining timelines, identifying risks and finding solutions
• Leverage project planning experience, technical knowledge and creative problem solving skills to ensure customers launch successful circular businesses through Archive’s technology

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