Staff Solutions Engineer
Belvo
Salary
💰 $140,000 - $170,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead enterprise and commercial customer implementation projects, gathering requirements, testing solutions, and working with Solution Architecture, Product, and Engineering to set plans and timelines against customer outcomes
- Lead post-launch account support with key accounts including delivering ongoing services, and investigating issues
- Manage complex project plans spanning multiple external and internal teams and move projects forward towards strong business results
- Streamline future implementations with process improvements
- Collaborate with stakeholders across the customer organization, including technology, marketing, ops, finance and others to help them realize their vision for branded resale
- Collaborate with key internal stakeholders to ensure delivery of high quality outcomes while maintaining timelines, identifying risks and finding solutions
- Leverage project planning experience, technical knowledge and creative problem solving skills to ensure customers launch successful circular businesses through Archive’s technology
Requirements
- 5+ years of professional experience, including 3+ years in a client-facing role, leading technical projects and/or managing accounts in an enterprise environment
- Strong project management experience driving external and internal teams towards successful SaaS platform configuration and rollouts with an eye towards generating successful business outcomes
- Experience leading implementations at an enterprise B2B or B2B2C SaaS company
- Proven ability to work directly with external customers, lead client discussions, problem solve in real time and influence stakeholder decisions
- Experience synthesizing business, ops and technical requirements and communicating them clearly to internal product and engineering teams
- Experience working on or along-side commercial teams to drive customer success and growth
- Basic knowledge of common web technologies, e.g. JavaScript, CSS, HTML and integration technologies and protocols (APIs, REST, HTTP, SFTP etc.)
- Ability to thrive in a fast-paced entrepreneurial environment and comfort with lots of ambiguity
- Must be eligible to work in the United States; applications from candidates outside of the US are not accepted
