Senior Workforce Planning Manager
Arcadis
full-time
Posted on:
Location Type: Hybrid
Location: Washington • California • Colorado • United States
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Salary
💰 $124,000 - $186,000 per year
Job Level
About the role
- Drive workforce agility across a Service in the Americas.
- Establish proactive 12-week forecasts.
- Maximize productivity and ensure demand needs are managed.
- Provide early warnings and proactive insights to Americas Service leaders.
- Manage a team of Resource Planners.
- Own 12-week forecast highlighting supply and demand variance.
- Establish data driven resource forecasts to enable proactive decision making.
- Provide recruitment recommendations to Service Directors, inform TA partner(s).
- Maximize agility of talent across accounts and Sectors.
- Monitor weekly billable and productive time vs planned and drive improvements on performance and data quality.
- Escalate key risks and issues to manager and Industry WFP Directors as relevant.
- Prepare and provide contingency staffing plans to support potential risks or outcomes.
- Maintain accurate view of WFP Tags mapped to talent within the Americas.
- Define supply response to Industry demand forecasts.
- Translate hiring demand signals into capacity plans.
- Recommend contingent workforce strategies.
- Drive GEC contribution across the Service.
- Support recruitment plans and provides talent acquisition early insight into future recruitment needs.
- Work with Service leadership to promote capability growth within Service.
- Own requests within the demand market-place.
- Own data integrity of people mapping to WFP Tags.
- Own capacity data accuracy.
- Govern workforce planning processes from point of demand request to fulfilment.
- Drive adoption of workforce systems and analytics with team managers.
- Support and/or lead change management required for continuous improvement.
- Oversee the Demand Marketplace process, ensuring data quality and allocated to teams so no requirements are missed.
- Define mitigation strategies for structural supply gaps.
- Propose solutions cross-Industry deployment conflicts.
- Co-own enterprise workforce risk register with Global Workforce Planning Industry Director.
- Escalate business-wide capacity constraints jointly with Industry WFP Directors.
- Provide proactive solutions to people deployment conflicts and escalations.
- Identify and drive strategic or operational improvements to reduce common escalations.
- Accountable for workforce planning and deployment performance across the global Service population.
- Lead Service-aligned workforce planning community.
Requirements
- Experience in workforce planning, resourcing, forecasting or related analytical roles within the AEC or related professional Services Industry in the Americas.
- Strategic thinking and business acumen, with the ability to translate regional Service forecasts, utilization trends and project demand into actionable workforce planning insight.
- Deep understanding of workforce analytics and forecasting, including forecast versus actual billable hours, productivity metrics and demand variance analysis.
- Strong collaboration and stakeholder management skills, with proven ability to work effectively with Regional Service Directors, Service Area Leaders, Major Project Directors and Talent Acquisition partners.
- Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and mobility decisions.
- Analytical and data-driven, with strong capability in interpreting workforce data, identifying risks and driving proactive interventions.
- Detailed knowledge of processes and systems that drive workforce planning data, demand matching and deployment decisions, or the ability to quickly build that knowledge in a comparable environment.
- Client oriented mindset, with understanding of Service offerings and differentiators from a client perspective and how these influence workforce needs.
- Experience leading or managing resource planners or similar workforce planning teams, including setting priorities, building capability and improving forecast accuracy and productivity.
- Demonstrated ability to identify and escalate workforce risks, support contingent staffing decisions and maintain accurate workforce tags and planning data.
- Strong communication skills, able to provide clear recommendations and insight to Service leaders and project stakeholders on talent availability and capability.
- Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
- Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics, engineering or a related field, or equivalent practical experience.
- Advanced degree preferred such as MBA or a relevant Master’s in business, human resources, analytics, operations or a related field, or equivalent senior level experience in complex regional organizations.
Benefits
- medical, dental, and vision
- EAP
- 401K
- STD
- LTD
- AD&D
- life insurance
- paid parental leave
- reward & recognition program
- optional benefits including wellbeing benefits
- adoption assistance
- tuition reimbursement
- nine paid holidays
- 15 days PTO that accrue per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workforce planningresourcingforecastingworkforce analyticsdemand variance analysisproductivity metricsdata interpretationcapacity planningcontingent staffing strategiesdata integrity
Soft Skills
strategic thinkingbusiness acumencollaborationstakeholder managementanalytical mindsetclient orientationleadershipcommunicationempowermentcontinuous improvement
Certifications
degree in businessdegree in operationsdegree in human resourcesdegree in analyticsdegree in engineeringMBAMaster’s in businessMaster’s in human resourcesMaster’s in analyticsMaster’s in operations