Aramark

Operations

• Plan, manage, and guide multiple contracted services for a client
• Lead a team that provides operational expertise in contracted services
• Manage the client and community relationships at the location
• Develop plans to provide optimal service and drive employee and customer satisfaction
• Build, develop, and lead a management team and staff
• Manage a budget and design improvements to optimize financial performance
• Ensure compliance with local, state, and federal regulations and codes
• Maintain Aramark's standards of operation, including safety standards

Facilities Operations Director – HC Northeast Region

Manager

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities.
• Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Aramark processes and systems, eliminate custom/manual reports
• Implement and maintain GM agenda for both labor and total quality management requirements
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

Environmental Services Manager

Sales

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.

Route Sales Relief Driver

Administrative Assistant

• Assisting the Catering Operations and Culinary Management teams with supporting the day-to-day execution of catering logistics, internal coordination, and service operations across the two facilities at the Seattle Convention Center.
• Coordinating between Operations, Culinary, and Sales departments to ensure consistency and excellence across the catering operation.
• Creates accurate and brand-aligned signage and labeling for all items within the catering operation.
• Maintains and distributes detailed and accurate Banquet Event Orders (BEOs) and internal documents, ensuring clear communication between management and union staff across operations, culinary, and sales departments.
• Responsible for performing office administrative functions including distributing mail; supporting monthly inventory; ordering and stocking office supplies; assisting union staff with general inquiries; coordinating non-union employee appreciation events.
• Help facilitate and manage internal events for SCC clients.
• Responsible for overall office maintenance, organization, and cleanliness.

Catering Administrative Assistant

General Counsel

• Serve as a member of the senior leadership team of one or more assigned business unit(s).
• Provide sound advice on strategic, business and legal topics.
• Manage, develop and inspire a team of attorneys and other legal professionals.
• Accountable for effective handling of complex matters.
• Negotiate complex commercial agreements, manage disputes and litigation.

VP, Assistant General Counsel – U.S. Sector

Controller

• support the objectives of the accounting department while assisting operating departments with forecasting, budget, labor and inventory controls
• create annual forecast/budget by location
• create weekly/monthly/annual financial reports
• Coordination of general accounting functions
• Journal entry posting
• Control of subsidiary ledgers
• Balancing of all accounts on a monthly basis
• Sales / Bank account reconciliation
• Post & allocate receipts accurately and in a timely manner
• Highly collaborative with leadership and communicate key levers to improve margins
• Maintain all financial records and reports in adherence with Aramark’s Business Conduct Policy and all local, state, and federal regulations and codes
• Train and develop operations teams on financial acumen and policies with oversite of weekly/monthly financial data
• Accountable for Cash Flow, Cash/Banking, Accounts Receivable, Accounts Payable, Fixed Assets, Capital Expenditures and Repair & Maintenance funds
• Accurately supervising customer accounts on a regular basis to ensure the company’s credit control policies and procedures are adhered to
• Processing of weekly accounts payable and work with suppliers to reconcile accounts

Unit Controller

• Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared food from a menu.
• Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
• Ensures individual and team performance meets objectives and client expectations.
• Ensures safety and sanitation standards in all operations.
• Maintains effective client and customer rapport for mutually beneficial business relationships.
• Identifies client needs and communicates operational progress.
• Ensures the completion and maintenance of profit and loss statements.
• Deliver client and company financial targets.
• Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Creates value through efficient operations, appropriate cost controls, and profit management.
• Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensures entire team is trained and able to execute.
• Supervises team regarding production, quality and control.
• Maintains a safe and healthy environment for clients, customers and employees.
• Primarily responsible for food service at an assigned retail food location.
• Assists manager in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases.
• Assists in location forecast and accounting.
• Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards.
• Coordinates activities with other internal departments.
• Interfaces with vendors and key service users within client organization.
• Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations.
• Develops and implements retail services plans to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.

Retail Foodservice Brand Location Manager

Recruitment

• Cleans and maintains assigned area(s) to meet customer, client, and patient satisfaction
• Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
• Performs cleaning and sanitizing of patient / resident rooms that may include vacuuming, high and low dusting, bed making and stripping, and removal of general and hazardous waste
• Cleans restrooms following proper infection control procedures
• Accurately maintains and cleans housekeeping equipment
• Cleans assigned areas to Aramark and client standards and requirements
• Follows procedures for storage and disposal of trash and transports it to designated areas
• Reports maintenance concerns via work order requests to appropriate personnel
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, patients, and co-workers
• Secures the facility, ensuring building is locked/unlocked as required
• Ensures security of company assets

Environmental Services Worker

Business Development Rep

• Provide process leadership from contact through strategy, proposal, presentation, and successful conclusion.
• Influence and develop team members without formal authority.
• Demonstrate personal ownership of prospects and the sales process.
• Create a competitive differential by identifying and developing the right team.
• Manage efforts of proposal development with the coordinator.
• Develop a knowledge base to ensure proposal compliance and guide the internal approval process.
• Research and analyze prospect/client goals and objectives.
• Develop insights that provide opportunities to teach the prospect/client.
• Deliver client-focused presentations that address client objectives and generate two-way dialogue.
• Gain collaborative support for customized solutions.
• Build results-focused relationships with prospective customers.
• Introduce appropriate Aramark team members to further enhance the sales process.
• Develop and lead the strategy process with regard to the competitive environment.
• Build specific sales strategies for prospects.
• Network proactively using traditional and social media methodologies to build relationships in target accounts.
• Proactively manage the territory by developing territory plans and building a pipeline of target accounts.

Director of Business Development – SeniorLife

• plan, manage, and lead multiple contracted services with multi-million-dollar revenue to meet operating and financial goals, client objectives, and guest needs
• support and be responsible for planning and executing high volume concession events, corporate trade shows and high-end specialty catering events
• report to the General Manager and lead a team of salaried direct reports
• full P&L responsibility regarding food and beverage
• manage the client relationship at the location, while providing hands on execution and leadership of operations.
• leadership of a large team of managers and workforce throughout multiple units and concepts.
• developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering services.
• partner with the General Manager and District Manager to plan and execute business development strategy for growth.
• recruitment and development of new and existing managers.
• interact successfully with the client, guests and team members on a regular basis.

Assistant General Manager

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Director of Operations

• Cooks and prepare a variety of food according to production guidelines and standardized recipes
• Sets up workstation with all needed ingredients and equipment
• Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items
• Safely uses a variety of utensils including knives
• Operates equipment such as ovens, stoves, slicers, mixers, etc.
• Bakes, roasts, broils, steams, and uses a variety of cooking methods on meat, vegetables, and other foods
• Arranges, garnishes, and portions food according to established guidelines
• Properly stores food by adhering to food safety policies and procedures
• Cleans and sanitizes work areas, equipment, and utensils
• Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
• Ensures security of company assets

Cook

• Assist the manager with food/meal preparation
• Maintain cash receipts and meal records
• Assist manager in completing daily reports
• Maintain high standards of quality in food production, sanitation, and kitchen safety practices

Food Service Worker

• Cleans and maintains assigned area(s) to meet customer and client satisfaction
• Adheres to established procedures to provide a safe working environment including complying with OSHA, state, local, federal, and Aramark regulations
• Maintains a clean and orderly environment to project the safety and health of others
• Properly cleans and maintains housekeeping equipment
• Cleans assigned areas to Aramark and client standards and requirements
• Follows procedures for storage and disposal of trash and transports it to designated areas
• Reports maintenance concerns via work order requests to appropriate personnel
• Secures the facility, ensuring building is locked/unlocked as required
• Ensures security of company assets

Student Manager – Operations

• Assist the manager with food/meal preparation
• Maintain cash receipts and meal records
• Prepare quality food and baked goods according to a planned menu
• Serve food according to meal schedules, department policies and procedures