Aramark

Manager

• Provide overall vision, planning, direction, and control to assigned units
• Establish effective client and customer rapport for mutually beneficial relationships
• Build revenue and manage budget with sensitivity to client needs
• Lead managers in implementing corporate management agenda

Site District Manager

Lead Generation

• Trains and guides utility staff on job duties and proper safety and sanitation procedures
• Ensures guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized.
• Maintains and cleans a dishwashing station, three compartment sink, storerooms, refrigerators, and related areas.
• Ensures equipment is clean and in working condition; reports any issues to management
• Performs other light maintenance and custodial tasks
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation

Lead General Utility Worker

• Develops and executes housekeeping solutions to meet customer needs
• Ensures compliance with infection prevention and safety standards
• Determines client operational needs and engages Aramark resources
• Mentors employees and recognizes their achievements
• Ensures safety and sanitation standards compliance

Housekeeping Manager

Sales

• Responsible for stocking and inventorying products and maintaining appearance and cleanliness of the retail location
• Provides general customer service and assistance to guests
• May process sales transactions
• Greets and assists customers while anticipating their needs
• Ensures product is stocked to appropriate levels and replenishes and arranges items as needed to maintain appearance
• Operates register, handles cash, and processes credit card transactions
• Responsible for cash handling, safe verifications, and preparing deposits
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
• Adheres to cash handling policies and procedures
• Ensures security of company assets

Retail Sales Worker

Bookkeeper

• Performing administrative functions including distributing mail, ordering, and stocking supplies
• Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance
• Greets customers, clients, and employees; answers inquiries or directs calls where necessary
• Maintain office memos and informative postings
• Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office

Accounting Assistant

Financial Planning and Analysis

• support the objectives of the Accounting department
• assist operating departments with forecasting, budget, labor and inventory controls
• daily processing and reconciliation of daily sales activity to receipts collected
• review Accounts Payable entries and making journal entries
• enter all financial activity (sales, labor and direct expenses) into finance software

Finance Manager

• Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
• Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
• Ensure development and training of customer service programs and product knowledge
• Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
• Address and resolve any customer issues
• Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
• Periodically check and verify the accurate ticketing of merchandise
• Lead periodic physical inventories as well as potential count discrepancies
• Maintain effective client and customer rapport for mutually helpful business relationships

Retail Manager

Administrative Assistant

• Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
• Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
• Greets customers, clients, and employees; answers inquiries or directs calls where necessary
• Maintain office memos and informative postings
• Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office

Call Center Representative

• The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Handles and maintains all records and documentation of service requests; uses software to log activity
• Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
• Other duties and tasks as assigned by manager

Call Center Dispatch

• Coordinate store operations
• Support and train utility workers and cashiers
• Assign day’s work tasks to Sales Associates and General Utility Workers
• Deliver superior guest service
• Serve as an example for Retail Workers and General Utility Workers
• Maintain a professional and enthusiastic atmosphere
• Conduct pre-shift meetings
• Gather inventory and order merchandise
• Respond to customer complaints effectively
• Lead nightly close-out and balance cash with daily sales
• Assist management in scheduling employees and assigning tasks

Retail Sales Worker Lead

Events

• Oversee entire special events sales process through event execution.
• Lead generations, responding to customer inquiries, developing proposals and contracts.
• Maximize revenue through upselling and offering enhancements to exceed client expectations.
• Develop and maintain effective client and customer rapport, providing creative solutions to clients' needs, managing event detailing, tours, tastings, contracts, payments, and event operations.
• Create, manage, and communicate banquet event orders, connect with vendors, and deliver consistent quality in planning and carrying out events.
• Collaborate with culinary and operations departments on menu development, event detailing, and event execution.
• Recruit, schedule, train, and develop employees to ensure standards are followed ensuring quality in final presentation and service.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables, deliver sales, food, and labor targets and maintaining department budgets.
• Ensure compliance with all food, occupational and environmental safety policies.

Event Sales Manager

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Assist in driving route growth and meeting sales expectations by delivering and stocking clients with existing and newly requested products in a timely and responsive manner.
• Find opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts through lead generation and client referrals.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
• Focus on account retention and seek opportunities to improve the account by being the primary responder to all customer issues and opportunities.
• Ensure products are loaded and unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, fresh merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
• Operate Company vehicles safely and courteously while following the rules of the road.
• Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained.
• Follow all DOT requirements.
• Respectful of both customer and ARAMARK assets.
• Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
• RSR is responsible for a complete and accurate accounting of all monies and products daily in accordance with established guidelines.
• Follow all Aramark policies and procedures related to food safety and complete all required food safety training assignments as instructed to maintain the integrity of our service to our clients while being mindful of the safety of our client’s employees.
• Practice attentive and active listening and communicate effectively under adverse conditions through the internal and external communication process.
• Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations.

Route Sales Driver – Micro Markets

Director

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Director of Dining Services

• Loads product onto the truck daily
• Stocks product to par levels and maintains accurate documentation of product levels via appropriate software.
• Report sales, waste, customer concerns, and/or machine malfunctions daily
• Report on necessary maintenance or repairs needed on the vehicle to management immediately.
• Maintain services and upkeep the cleanliness of vehicles and equipment.
• Performs all job duties in a safe manner by adhering to all driving regulations, company safety policies and procedures.

Route Sales Driver

• Provide the sales team with formal and informal training in areas such as prospecting, cold calling, delivering impactful presentations, needs satisfaction selling, product knowledge and proposal writing.
• Analyze account profitability.
• Work with your Sales Team to stimulate new insights as it relates to selling techniques, advertising, and effective market penetration.
• Plan, develop and implement sales strategies tailored to potential clients, and keep informed on competitive services and pricing.