
Multi Site General Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Calgary • Canada
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Salary
💰 CA$90,000 - CA$100,000 per year
About the role
- Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
- Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
- Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency
- Ensure full adherence to all Aramark programs, policies, and operating standards
- Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
- Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
- Identify gaps in compliance or execution and implement corrective action plans as required
- Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
- Support and lead CBRs, QBRs, audits, and renewal discussions
- Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention
- Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
- Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
- Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results
- Lead, coach, and develop a multi-site management team, building bench strength and succession plans
- Ensure consistent performance management, engagement, and accountability across all locations
- Support talent development and internal promotion through structured coaching and feedback
- Champion a safety-first culture across all sites
- Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
- Address incidents, risks, and audit findings promptly and effectively
- Act as a delegate for the District Manager when required
- Support mobilizations, renovations, and operational transitions
- Contribute to district initiatives related to growth, compliance, people development, and operational excellence
Requirements
- Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)
- Five or more years of senior management experience in food service, hospitality, or multi-site operations
- Proven experience managing multiple locations/services and leading large, diverse teams
- Strong financial acumen with experience managing P&Ls and complex operating environments
- Demonstrated ability to enforce standards while maintaining positive, productive relationships
- Advanced food safety certification or ability to obtain
- Strong computer literacy including Excel, PowerPoint, and Word
- Valid driver’s license and ability to travel locally and seasonally
Benefits
- Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
- Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
- A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
- Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
- Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
- Enjoy discounts on everyday products and services to make life more affordable.
- Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
- Clear career path planning and development opportunities tailored to your skills and aspirations.
- We are deeply committed to providing a safe, healthy, and positive work environment for all.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial acumenP&L managementfood safety complianceoperational standards enforcementperformance managementcoachingauditingrisk managementservice deliverymulti-site operations
Soft Skills
leadershipcommunicationrelationship buildingcoaching and feedbackaccountabilityproblem-solvingteam developmentengagementtrust buildingadaptability
Certifications
advanced food safety certificationpost-secondary education in Hospitality Managementpost-secondary education in Business Administration