Aramark

Multi Site General Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: CalgaryCanada

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Salary

💰 CA$90,000 - CA$100,000 per year

About the role

  • Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery
  • Set clear expectations for operational standards while supporting site teams with hands-on leadership and coaching
  • Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency
  • Ensure full adherence to all Aramark programs, policies, and operating standards
  • Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards
  • Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls
  • Identify gaps in compliance or execution and implement corrective action plans as required
  • Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results
  • Support and lead CBRs, QBRs, audits, and renewal discussions
  • Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention
  • Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets
  • Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions
  • Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results
  • Lead, coach, and develop a multi-site management team, building bench strength and succession plans
  • Ensure consistent performance management, engagement, and accountability across all locations
  • Support talent development and internal promotion through structured coaching and feedback
  • Champion a safety-first culture across all sites
  • Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements
  • Address incidents, risks, and audit findings promptly and effectively
  • Act as a delegate for the District Manager when required
  • Support mobilizations, renovations, and operational transitions
  • Contribute to district initiatives related to growth, compliance, people development, and operational excellence

Requirements

  • Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred)
  • Five or more years of senior management experience in food service, hospitality, or multi-site operations
  • Proven experience managing multiple locations/services and leading large, diverse teams
  • Strong financial acumen with experience managing P&Ls and complex operating environments
  • Demonstrated ability to enforce standards while maintaining positive, productive relationships
  • Advanced food safety certification or ability to obtain
  • Strong computer literacy including Excel, PowerPoint, and Word
  • Valid driver’s license and ability to travel locally and seasonally
Benefits
  • Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
  • Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
  • A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
  • Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
  • Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
  • Enjoy discounts on everyday products and services to make life more affordable.
  • Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
  • Clear career path planning and development opportunities tailored to your skills and aspirations.
  • We are deeply committed to providing a safe, healthy, and positive work environment for all.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial acumenP&L managementfood safety complianceoperational standards enforcementperformance managementcoachingauditingrisk managementservice deliverymulti-site operations
Soft Skills
leadershipcommunicationrelationship buildingcoaching and feedbackaccountabilityproblem-solvingteam developmentengagementtrust buildingadaptability
Certifications
advanced food safety certificationpost-secondary education in Hospitality Managementpost-secondary education in Business Administration