Operations Lead
Aramark
full-time
Posted on:
Location Type: Office
Location: Montreal • Canada
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Job Level
About the role
- Ensure compliance with food safety, sanitation, and workplace health and safety standards.
- Build and maintain strong relationships with client leadership while proactively identifying opportunities to enhance or expand Aramark’s services.
- Maintain coffee machines and water dispensers, including refills, cleaning, and electrolyte management.
- Develop operational forecasts, analyze variances, and manage the accounting functions related to the operation.
- Ensure full compliance with all contractual obligations.
- Oversee daily operational tasks, including opening and closing procedures, cash handling (floats and deposits), and supporting weekly inventory management.
- Record and analyze financial data, including customer accounts, average check, and food and labour costs.
- Ensure adherence to all health and safety policies, procedures, and required activities (e.g., updated safety boards, first aid kit inventory, proper chemical handling, monthly safety talks).
- Ensure daily temperature logs are maintained for refrigerators and freezers, and monitor equipment repair and maintenance needs.
- Support the coordination of operational activities and ensure continuity of service during absences or operational needs.
Requirements
- Ability to communicate effectively with clients and customers, both verbally and in writing, and produce professional correspondence, summaries, and reports.
- Strong analytical skills, including knowledge of probability and statistics, and proficiency in inventory control, cash handling, and general computer use.
- Demonstrated professionalism, sound judgment in handling confidential information, and the ability to interact with customers in a mature and professional manner.
- Ability to perform well under pressure, meet deadlines, manage multiple tasks simultaneously, deliver excellent customer service, and demonstrate knowledge of employment standards and health and safety legislation.
Benefits
- Accommodations for job applicants with disabilities are available upon request.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysisinventory controlcash handlingoperational forecastingdata analysisfood safety compliancesanitation standardselectrolyte managementtemperature loggingchemical handling
Soft Skills
effective communicationanalytical skillsprofessionalismsound judgmentcustomer serviceability to work under pressuretime managementmultitaskinginterpersonal skillsreport writing