
IT Support Specialist – Concessions
Aramark
full-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas • Montana • United States
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About the role
- Responsible for proactive support and maintenance around POS systems and other technologies in use during events.
- Communicate application issues to appropriate application owners and vendors
- Ensure the delivery of high-quality IT services to support the business
- Work cooperatively and take direction from onsite IT Lead
- Stay up to date on the latest IT trends and technologies
- Be familiar with IT audits and security assessments
- Resolve IT incidents and problems
- Represent the IT department to onsite leadership
Requirements
- Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
- 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
- Has experience working in a concessions/stadium environment (preferred)
- Proven ability to effectively troubleshoot IT issues
- Basic understanding of IT systems and infrastructure
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Ability to work stadium/arena events while constantly on the move between properties
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT systemsPoint-of-Sale systemstroubleshootingIT auditssecurity assessmentsincident resolutioninfrastructure
Soft Skills
communicationinterpersonal skillsteamworkindependenceability to work under pressuretime management
Certifications
associate degree in information technologyassociate degree in Computer Science