Aramark

Assistant HR Manager

Aramark

full-time

Posted on:

Location Type: Office

Location: Bullfrog • Utah • United States

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About the role

  • Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
  • Provide consultation to managers on policies and compliance regarding employment-related matters.
  • Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
  • Conduct interviews and prepare relevant documentation using investigation guidelines.
  • Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
  • Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
  • Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
  • Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
  • Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.

Requirements

  • 2 + years of experience in employee relations or related experience
  • Bachelor’s degree in HR or a equivalent experience required
  • Strong written and verbal communication skills; able to communicate with tact and diplomacy
  • Ability to influence others on policies, practices, and procedure
  • Effective at capturing and synthesizing information from multiple parties
  • Solid understanding of employment laws
  • Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
  • Proficient in Microsoft Office and experience with case management technology preferred
  • Bilingual preferred
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationscase managementinvestigation guidelinesemployment lawsdocumentationaction plansdashboard metricscomplianceHR projectsSharePoint
Soft Skills
written communicationverbal communicationtactdiplomacyinfluenceinformation synthesisconfidentialitymaturityinsightfulnessproblem resolution