Operations Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Houghton • Missouri • United States
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About the role
- Ensure the quality of Aramark’s products and services meet or exceed customer expectations
- Develop team members and identify ways to increase the quality of customer service
- Implement best practices across all levels
- Conduct all required new hire paperwork and maintain employee files
- Coordinate payroll functions and check distribution
- Assist leadership on special projects
- Develop and maintain client relationships to grow business
- Responsible for business reviews and key interactions with clients
- Review and analyze business performance and recommend improvements
- Responsible for recruiting, hiring, training, coaching, and counseling management staff
- Optimize core processes and influence client relationships and business opportunities
Requirements
- At least five years’ experience in operations management in a related field
- Requires a bachelor's degree or equivalent experience
- High energy level that is communicated to the team and exhibits a proven track record for growing business
- Outstanding interpersonal and communications skills (both verbal and written)
- Ability to lead in a diverse environment with a focus on client and guest service
- Candidates must be available to work nights, weekends, and holidays as needed.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementrecruitinghiringtrainingcoachingbusiness performance analysispayroll functionsclient relationship managementprocess optimizationcustomer service best practices
Soft skills
interpersonal skillscommunication skillsleadershipteam developmentclient service focushigh energy levelcoachingcounselingproblem-solvingadaptability
Certifications
bachelor's degree