Customer Service Coordinator
Aramark
full-time
Posted on:
Location Type: Office
Location: Fremont • California • United States
Visit company websiteExplore more
Salary
💰 $21 - $24 per hour
About the role
- Provide exceptional service to customers in a professional manner.
- Handle incoming calls with the objective of one-call resolution.
- Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction.
- Responsible for auditing company service programs to ensure compliance with 100% follow-up through customer callbacks.
Requirements
- 3-5 years of work experience preferred.
- High School Diploma required.
- Associates Degree preferred.
- MS Office Experience with proficiency in Excel required.
- Strong communication skills.
- Excellent customer service and administrative skills required.
- Ability to develop and maintain a positive working relationship with others.
- Detail oriented, ability to multi-task, with strong organizational skills are required
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MS OfficeExcel
Soft skills
communication skillscustomer service skillsadministrative skillsorganizational skillsdetail orientedmulti-taskingpositive working relationship
Certifications
High School DiplomaAssociates Degree