Oversee operations of Gotham Club, 58 Social, Cloud Club, Audi Club, Suites, and Catering.
Plan, manage, and guide contracted services for a client normally generating $10-15M+ in revenue.
Lead a team to provide excellent service to clients.
Assess operations and develop plans to provide optimal service and drive employee and customer satisfaction.
Manage compliance with all local, state, and federal regulations and codes, maintaining all associated records and reports.

Requirements

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, or Business Management.
Ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
Ability to work an event based schedule which will include evenings, weekends and holidays.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Benefits

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave
disability coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

budget managementfinancial controlscontract managementservice operationssales strategiesoperational programscompliance managementrecord keepingreporting

Soft skills

client serviceinterpersonal communicationleadershipentrepreneurshipteam managementcustomer satisfactionproblem solvingstrategic planning