Aquiva Labs

IT Specialist

Aquiva Labs

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Own IT operations and compliance as the hands-on IT specialist and primary IT contact.
  • Provide direct IT support to employees (hardware, software, accounts, access).
  • Set up, maintain, and troubleshoot laptops, devices, and internal tools.
  • Manage identity management, email, document management, and communication systems.
  • Implement and maintain IT policies for PCI, SOC2, and GDPR compliance.
  • Conduct internal audits and risk assessments.
  • Train employees on IT security best practices.
  • Keep IT systems updated, secure, and running efficiently.
  • Recommend improvements to tools, processes, and vendor usage.
  • Monitor and optimize IT spend.
  • Communicate clearly with employees and leadership about IT issues and solutions.

Requirements

  • Proven experience (3+ years) in an IT leadership, IT operations, or IT compliance role within a growing technology company.
  • Hands-on experience managing IT infrastructure, including identity management systems, email, document management, and communication platforms.
  • Strong understanding of internal IT support/helpdesk functions and stakeholder communication.
  • Deep understanding of IT systems, hardware lifecycle management, and endpoint security.
  • Experience with IT budgeting, cost rationalization, and vendor management.
  • Familiarity with cloud-based collaboration tools (e.g., Google Workspace, Slack, etc.).
  • Strong knowledge of compliance frameworks and regulations, especially PCI, SOC2, and GDPR.
  • Experience designing and implementing compliance policies, conducting risk assessments, and leading internal audits.
  • Ability to monitor regulatory updates and translate them into actionable internal policies.
  • Experience leading or supporting SOC2 and GDPR audit processes is a strong plus.
  • Strong project management skills and ability to manage cross-functional initiatives.
  • Ability to promote a culture of security and compliance across the organization.
  • Proactive, detail-oriented, and highly organized.
  • Strong problem-solving and decision-making abilities.
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