Aquiva Labs

Sales

• Lead the implementation, configuration, and optimization of Sales Cloud to drive sales processes, pipeline management, and revenue forecasting accuracy.
• Design and maintain Salesforce solutions to support Revenue Operations (RevOps), ensuring robust revenue forecasting capabilities and alignment with business objectives.
• Implement and manage Salesforce CPQ or Certinia Services CPQ (SCPQ) to streamline quote-to-cash workflows and enhance revenue generation.
• Oversee Certinia Professional Services Automation (PSA) to support project management, resource allocation, and financial tracking.
• Leverage Marketing Cloud to design and execute campaigns that drive engagement and contribute to revenue goals.
• Utilize Data Cloud to integrate and analyze data, providing actionable insights for revenue forecasting and strategic decision-making.
• Implement and optimize Agentforce capabilities, applying AI-driven solutions to enhance automation, forecasting, and user productivity.
• Be eager to learn and implement adjacent technologies such as 6sense ABM tools and others.
• Apply DevOps and CI/CD best practices to manage Salesforce deployments, ensuring efficient, reliable, and scalable delivery of updates and enhancements.
• Oversee change management and change control processes to maintain system integrity, document updates, and mitigate risks during deployments.
• Drive user onboarding and adoption initiatives, including developing training programs, documentation, and support strategies to maximize platform usage and satisfaction.
• Proactively identify opportunities for process improvements, offering consultative recommendations to optimize Sales Cloud and related systems.
• Collaborate with sales, marketing, finance, and IT teams to ensure seamless system integration, accurate forecasting, and user adoption.
• Stay current with Salesforce releases, certifications, and emerging technologies to maintain a cutting-edge environment.

Senior Salesforce Admin

Salesforce Admin, Senior

Salesforce Developer

• Salesforce Application Development: Design and develop applications on the Salesforce platform, encompassing PDO app development for AppExchange and bespoke solutions tailored to individual customer organizations.
• AI-Driven Development: Implement an AI-first approach in development processes, employing advanced agentic tools to enhance coding efficiency and solution effectiveness.
• Code Quality Assurance: Ensure high-quality code by implementing comprehensive unit tests, maintaining rigorous code coverage standards, and collaborating with QA Engineers to swiftly address and resolve bugs.
• Stakeholder Collaboration: Work closely with Product Owners and Customer Stakeholders to clarify user stories and requirements, ensure alignment with business objectives, and deliver optimal solutions.
• Proactive Client Engagement: Operate proactively as a senior developer, directly interfacing with customers to understand their unique challenges and deliver tailored, effective solutions.
• Customer-Centric Approach: Demonstrate flexibility in aligning with customer time zones, including readiness for travel and on-site engagements to foster strong client relationships and ensure project success.
• Consultative Guidance: Provide expert consulting to help customers make informed decisions about technical implementations, ensuring solutions that are scalable, efficient, and aligned with best practices for verticalized industry use cases.

Senior Salesforce Engineer

• Prospecting and Lead Generation: This is a hunting role that is responsible for identifying and prospecting new logo business
• Sales Strategy: Develop and implement sales strategies to drive revenue growth
• Cross Function Collaboration: Collaborate with other departments, such as marketing, account management and customer success to ensure a cohesive and effective go-to-market strategy
• CRM Adherence: Use Salesforce CRM to manage and forecast the sales budget, track leads, manage contacts and create opportunities.
• Strategy Refinement: Track and analyze sales data to identify trends and opportunities for improvement
• Represent Hapi: Engage at industry events and conferences to build relationships and generate leads for business segment
• Industry Knowledge: Stay up-to-date on hospitality industry trends and competitive developments to inform sales strategies
• Goal Attainment: Hit or exceed given sales quotas.
• Embody our core values: Do The Right Thing - We stand by our commitments and values.
• Ever Improving - We acknowledge our failures and strive to grow from them.
• Find a Better Way - We use ingenuity to build enterprise value.
• Together We Win - Success for the company is built on success for the team and customers.

VP of Hotel Technology Sales

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Support Engineer

• Provide high-quality technical support to customers via phone, email, and chat, acting as the first point of contact for all inquiries.
• Identify, troubleshoot, and resolve customer issues related to our software. This includes investigating potential bugs, guiding users through complex workflows, and answering configuration questions.
• Own and manage a personal queue of support tickets in our ticketing system (e.g., Zendesk, Salesforce), ensuring timely, accurate resolution and clear communication.
• Document all customer interactions and issue resolutions clearly and concisely.
• Develop and maintain a deep understanding of our software's features, functions, and best practices.
• Escalate complex or unresolved issues to senior specialists, Team Lead, or your Supervisor as needed.
• Help build our internal and external customer-facing knowledge base by writing and updating help articles, FAQs, and troubleshooting guides.

Platform Technical Support – Hospitality SaaS

• Develop, maintain, debug, and refactor automated UI and API tests in **Java/Groovy**
• Create and maintain component-based automation layers for **Salesforce UI**
• Implement API test coverage for middleware integrations using Rest Assured (or similar tools)
• Analyze failed CI test runs, identify root causes, and improve test stability
• Contribute to automation framework improvements, including utilities, test data builders, fixtures, and reporting

Software Developer in Test, Java

• Prospecting and Lead Generation : This is a hunting role that is responsible for identifying and prospecting new logo business
• Sales Strategy : Develop and implement sales strategies to drive revenue growth
• Cross Function Collaboration: Collaborate with other departments, such as marketing, account management and customer success to ensure a cohesive and effective go-to-market strategy
• CRM Adherence : Use Salesforce CRM to manage and forecast the sales budget, track leads, manage contacts and create opportunities.
• Strategy Refinement : Track and analyze sales data to identify trends and opportunities for improvement
• Represent Hapi : Engage at industry events and conferences to build relationships and generate leads for business segment
• Industry Knowledge : Stay up-to-date on hospitality industry trends and competitive developments to inform sales strategies
• Goal Attainment : Hit or exceed given sales quotas.
• Embody our core values : Do The Right Thing - We stand by our commitments and values.
• Ever Improving - We acknowledge our failures and strive to grow from them.
• Find a Better Way - We use ingenuity to build enterprise value.
• Together We Win - Success for the company is built on success for the team and customers.
• - Other tasks as required for the function

Software Developer in Test, Salesforce, Java

Product Manager

• Champion customer needs and translate them into product features.
• Define product vision and roadmap based on measurable business value.
• Prioritize user stories and manage product backlog in Agile environment.
• Innovate for ROI using data and user insights.
• Collaborate with development and QA teams to define acceptance criteria.
• Conduct acceptance testing and product demos.
• Facilitate communication between business and technical teams.
• Maintain focus, prevent scope creep, and drive progress with data-driven metrics.

Senior Salesforce Admin

Salesforce Admin, Senior

Senior Salesforce Engineer

VP of Hotel Technology Sales

Senior Salesforce Engineer

Platform Technical Support – Hospitality SaaS

Platform Technical Support – Hospitality SaaS

Platform Technical Support – Hospitality SaaS

Software Developer in Test, Java

VP of Hotel Technology Sales

Senior Salesforce Engineer

Software Developer in Test, Salesforce, Java

Salesforce Product Owner

Salesforce Admin, Senior

Senior Salesforce Engineer