Data Scientist

• Leading quality, productivity and efficiency initiatives across data or technology-enabled processes.
• Using tools such as Power BI, advanced Excel or similar approaches to generate insight and support decision-making.
• Identifying opportunities to improve workflows, quality controls, data assurance and process performance.
• Supporting teams to test, implement and embed new systems, tools or ways of working.
• Carrying out productivity analysis, including time-and-motion studies, to identify where effort can be reduced.
• Tracking benefits, reporting outcomes and documenting process changes clearly.
• Working with stakeholders across teams to build confidence, alignment and momentum for change.

Productivity Lead – Operational Processes, Data and Technology

Sales

• Leading planning, governance and delivery oversight across Sales and Subject Support, ensuring activity aligns with strategic priorities and customer needs
• Working with senior stakeholders to manage priorities, risks, dependencies, capacity and resources across multiple programmes, campaigns and initiatives
• Leading and developing a team of Coordinators and Analysts, creating a collaborative, high-performing environment and ensuring delivery is supported by robust tracking, analysis and insight
• Using performance data, reporting and insight to support decision making, drive continuous improvement and ensure effective delivery against agreed objectives

Planning Manager, Sales and Subject Support

QA Engineer

• Reviewing user stories and acceptance criteria
• Carrying out manual functional, exploratory, edge-case and regression testing
• Investigating and reporting bugs clearly
• Collaborating with a close-knit team of professionals

Software Tester

Content Manager

• Lead, develop and inspire a high-performing team
• Oversee end-to-end content delivery, ensuring quality, pace and alignment to standards
• Work cross-directorate to improve collaboration, prioritisation and delivery
• Drive consistency through clear processes and effective capacity planning
• Use insight and data to improve content performance and customer experience
• Champion innovation to enhance delivery and impact

AQA

Productivity Lead – Operational Processes, Data and Technology

Planning Manager, Sales and Subject Support

Software Tester

Customer Content Lead