Customer Content Lead

AQA

Lead a high-performing team to oversee content delivery for AQA. Ensure quality and drive innovation in customer content strategies across various platforms.

Posted 6/13/2026full-timeManchester • 🇬🇧 United KingdomSenior💰 £42,700 - £51,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, develop and inspire a high-performing team
Oversee end-to-end content delivery, ensuring quality, pace and alignment to standards
Work cross-directorate to improve collaboration, prioritisation and delivery
Drive consistency through clear processes and effective capacity planning
Use insight and data to improve content performance and customer experience
Champion innovation to enhance delivery and impact

Requirements

What you’ll need

Experience leading and developing teams
Strong prioritisation and decision-making skills
A track record of improving processes and ways of working
Excellent stakeholder management and influencing skills
High attention to quality and continuous improvement
A forward-thinking, innovation-focused mindset

Benefits

Comp & perks

Flexible working hours
Professional development opportunities
Hybrid working arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipteam developmentprioritisationdecision-makingstakeholder managementinfluencingattention to qualitycontinuous improvementinnovation-focused mindset