Productivity Lead – Operational Processes, Data and Technology

AQA

Productivity Lead improving operational processes and efficiencies at AQA, the largest UK academic qualifications provider. Leading initiatives using data-driven insights for better outcomes.

Posted 7/23/2026full-timeGuildford • 🇬🇧 United KingdomSenior💰 £52,000 - £61,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leveraging data analysis and reporting tools like Power BI and advanced Excel to drive quality and efficiency improvements in technology-enabled processes. Skilled in project and change management to implement sustainable enhancements across workflows and systems.

Highest-signal resume keywords

Power BIAdvanced ExcelData AnalysisProject ManagementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProductivity AnalysisQuality ControlProcess ImprovementWorkflow Optimization

Soft Skills

Stakeholder EngagementCollaborationCommunication

Tools & Technologies

Power BIAdvanced Excel

Industry Keywords

Data AssuranceProcess-Driven EnvironmentsOperational ProcessesTechnology-Enabled Processes

About the role

Key responsibilities & impact

Leading quality, productivity and efficiency initiatives across data or technology-enabled processes.
Using tools such as Power BI, advanced Excel or similar approaches to generate insight and support decision-making.
Identifying opportunities to improve workflows, quality controls, data assurance and process performance.
Supporting teams to test, implement and embed new systems, tools or ways of working.
Carrying out productivity analysis, including time-and-motion studies, to identify where effort can be reduced.
Tracking benefits, reporting outcomes and documenting process changes clearly.
Working with stakeholders across teams to build confidence, alignment and momentum for change.

Requirements

What you’ll need

Experience using data to understand performance, identify issues and recommend improvements.
Confident skills in Power BI, advanced Excel or similar insight and reporting tools.
Experience working with digital, operational or technology-enabled processes.
An understanding of quality controls, data assurance or process-driven environments.
Experience applying project and change management approaches to deliver improvements that stick.

Benefits

Comp & perks

25 days’ annual leave, rising to 30, plus Christmas closure days.
A benefits package including a pension which could see a combined contribution of up to 18.5%.
BUPA healthcare support.
Wellbeing programmes.
Volunteering opportunities.
Exposure to senior stakeholders and the opportunity to influence how improvements are prioritised.
Opportunity to use data and improvement thinking to shape how important operational work is delivered.