Insights Analyst
Tidal Commerce
Cloud
Job Level
Senior
About the role
- Lead business analysis efforts for an investments management platform, including troubleshooting, reporting, and team alignment
- Act as the primary liaison between business users and technical teams, ensuring clear communication and iterative product refinement
- Facilitate alignment meetings and support requirement discovery, development, and testing
- Contribute to the development of team-level Objectives and Key Results (OKRs)
- Support upgrading testing activities and coordinate issue resolution with vendors
- Collaborate with business lines to define and execute effective test strategies
- Define and validate business requirements for software enhancements and guide development teams
- Troubleshoot financial transaction issues and coordinate reporting enhancements
- Provide expert analysis on investment data inconsistencies and reporting challenges
- Collaborate with IT architects to support strategic planning and roadmap development
- Adapt and refine Agile and business analysis practices and promote best practices in requirement gathering and stakeholder engagement
Requirements
- Identify and assess business needs
- Create user stories and clear acceptance criteria in ADO
- Collaborate with team and triage problem tickets and bugs
- Work closely with development team on solutioning and RCA
- Support the user with their User Acceptance Testing (UAT) and functional troubleshooting
- Coordinate deployment documentation and approvals
- Proven experience in business analysis within financial services or investment management
- Strong understanding of risk models, financial reporting, and corporate accounting systems
- Excellent communication and stakeholder management skills
- Experience with Agile methodologies and cross-functional team collaboration
- Familiarity with tools such as eFront and other financial platforms
- Knowledge of Power BI
- Experience in Risk, Legal and Corp Services domain
