Tidal Commerce

Insights Analyst

Tidal Commerce

full-time

Posted on:

Location Type: Hybrid

Location: Richmond Hill • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Research emerging trends in digital transformation, retail/e-commerce, and manufacturing
  • Track innovations in technology, customer experience, and business models
  • Summarize findings into short, digestible briefs that inform internal and client discussions
  • Help develop thought leadership content, including articles, newsletters, and industry reports
  • Organize and update the team’s insight database with key data points, case studies, and industry examples
  • Assist in creating visuals, summaries, and presentation slides for internal and external use
  • Conduct background research on client industries, competitors, and market trends
  • Help consultants prepare insight decks, benchmark summaries, or opportunity scans for client workshops
  • Provide quick-turnaround analyses to support project planning and strategic recommendations
  • Capture insights from internal projects and organize them into templates or frameworks
  • Contribute to internal presentations that showcase cross-industry learnings

Requirements

  • Recent graduate with a BBA, BCom, or related business degree
  • Naturally curious about how technology, strategy, and business models evolve
  • Strong analytical and writing skills; able to summarize complex topics clearly
  • Comfortable with Microsoft Excel, Google Sheets, and presentation tools (PowerPoint or Slides)
  • Organized, detail-oriented, and able to handle multiple projects at once
  • Collaborative mindset — you enjoy working with consultants, strategists, and marketing teams
  • Nice-to-Have (but not required): Experience with research tools (e.g., Statista, IBISWorld, or similar)
  • Interest in digital commerce platforms (Shopify, Salesforce Commerce Cloud, SAP Hybris, etc.)
  • Previous internship or project experience in consulting, marketing, or market research
Benefits
  • Exposure to a wide range of industries and digital business models
  • Mentorship from experienced consultants and strategists
  • Opportunities to contribute directly to client-facing projects and thought leadership content
  • A clear growth path into strategy consulting or digital transformation roles

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analytical skillswriting skillsresearch skillsdata analysispresentation skills
Soft skills
organizational skillsdetail-orientedcollaborative mindsetcuriosityability to handle multiple projects