AppZen

Implementation Specialist

• Manage the end-to-end deployment of the solution (across all modules, functionalities, and integration points, and people/change management topics in scope), manage the roadmap, and report into the global steering committee.
• Build trustworthy relationships to effectively communicate and work with customer/internal teams/stakeholders.
• Oversee global/regional TE policy or template development if multi-country deployment and in program scope.
• Drive the requirement gathering and documentation.
• Evaluate complex customer business requirements gathered by the Implementation Consultants following FinTrans proved and consistent methodology.
• Manage the development and review functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technicalintegration design.
• Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies.
• Gathering of detailed integration related requirements/inputs from the FinTrans
• team customer and translate customer requirements into application design (according to customer needs and the respective scope of implementation).
• Act hands-on in complex technical configurations of and conduct functional reviews of configurations completed by Implementation/Functional Consultants.
• Manage UAT related test result evaluation and bug-fixing.
• Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities.
• Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanour, early adopter.

Implementation Success Manager

Manager

• Carry a personal quota and close new business within the mid-market segment
• Manage, coach, and develop a team of commercial account executives
• Own pipeline health, forecast accuracy, and team quota attainment
• Run structured 1:1s, deal reviews, and call coaching sessions
• Partner with SDRs, marketing, and revenue operations to drive pipeline
• Collaborate with sales leadership on territory design, comp planning, and hiring
• Represent the commercial segment in cross-functional GTM discussions

Commercial Manager

Data Analyst

• Own day-to-day administration, configuration, and optimization of Salesforce CRM
• Translate business requirements into scalable Salesforce solutions (objects, fields, flows, validation rules, automation)
• Build and test enhancements in sandbox environments and manage releases to production
• Design and improve GTM workflows (lead routing, pipeline stages, forecasting logic, approvals)
• Ensure data integrity, governance, and system scalability as the business grows
• Partner with RevOps, Sales, and Marketing to continuously improve system usability and adoption
• Identify gaps in current GTM systems and proactively implement improvements
• Support tooling and system integrations across the GTM tech stack
• Partner with stakeholders to standardize and scale processes across Sales and Revenue teams
• Partner with Finance and GTM leadership to deliver insights that inform decision-making

Implementation Success Manager

Commercial Manager

GTM Systems & Analytics Manager