Appriss Retail

Business Analyst

• Design and maintain monthly and quarterly reports on project performance, timelines, and resource utilization
• Develop and optimize dashboards in Jira and other BI tools to visualize key metrics
• Support executive-level reporting with clear summaries and visualizations
• Analyze historical data to forecast go-live date shifts, resource availability, and workload distribution
• Collaborate with PMs to refine project planning models using real-time data
• Ensure data integrity across Jira and related systems through regular audits and reconciliation
• Maintain and improve data pipelines for tracking QA/UAT results, implementation workflows, and project milestones
• Monitor and report on project health indicators including status trends, risk flags, and milestone adherence
• Provide ad hoc analysis to support decision-making across implementation and scalability initiatives

Business Analyst – Project Management

Product Marketing

• Builds and operationalizes playbooks that define how AEs and CSMs engage customers across the lifecycle
• Leads product and feature launches in collaboration with R&D Operations, Product, and the Growth team
• Creates and enables differentiated messaging and positioning that tell a compelling story
• Equips the sales team with stage-by-stage pitches, persona-based playbooks, competitive insights, and customer stories
• Maintains an exceptional pulse on competitors, industry trends, and the voice of the customer (VoC)

Director of Product Marketing

Support Engineer

• Respond to retailer inquiries via telephone or email
• Resolve retailer concerns raised during installation, operation, maintenance, product application and/or compatibility matters
• Troubleshoot, repair, and ship devices
• Perform inventory for devices
• Download software, box and ship new devices for new stores
• Answer questions from retailers regarding consumer data
• Answer consumer calls and respond with appropriate script
• Handle retail activity report email and respond to consumers
• Manage consumer inquiry process
• Submit and close out consumer inquiries
• Other related duties as appropriate and required

Support Analyst

Art Director

• Owns the evolution, governance, and ongoing refresh of the company’s visual identity across all customer-facing channels.
• Drives consistency while pushing the brand forward, breaking the habit of recycling templates, and ensuring every asset is modern, intentional, and impactful.
• Leads design concepting and execution for all marketing assets — including website, content, campaigns, events, and email.
• Partners with Product Marketing and Sales to develop high-impact pitch decks, sales one-pagers, product visuals, and executive-facing materials.
• Co-leads the company’s website rebrand and ongoing evolution, ensuring the digital experience reflects the brand’s strategic direction.
• Champions the use of AI-native tools to accelerate design workflows, create new concepts, and optimize creative operations.

Business Analyst – Project Management

Director of Product Marketing

Support Analyst

Senior Art Director