Customer Engineer II
Applied Materials
full-time
Posted on:
Location Type: Office
Location: Kitakami • Japan
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Job Level
About the role
- Serve as the direct liaison with customers
- Collaborate closely to install, maintain, and upgrade equipment
- Use digital analytics for troubleshooting
- Apply basic diagnostic techniques to assess and address technical issues
- Perform preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers to ensure smooth operations
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 1–2 years of work experience in customer/field service support, or a related technical field
- Ability to read and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
Benefits
- Supportive work culture
- Programs and support for health and wellbeing
- Opportunities for personal and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic techniquespreventative maintenancecorrective maintenanceelectrical systemsmechanical systemsvacuum systemsplasma systemshydraulic systemsgas systemsmechanical aptitude
Soft Skills
communication skillscollaborationcustomer servicetroubleshootingproblem-solving
Certifications
Associate degreetrade certificationmilitary technical training