apiphani

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
• Perform project-based and production support responsibilities as needed to support Apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
• Drive continual improvement in systems operations through collaboration with both delivery and development teams.
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
• Participate in development initiatives to improve operational performance.
• Collaborate with team leaders and team members to review workflow processes and SOPs.
• Execute against defined projects and report on their progress.
• Train and mentor new team members.

Senior SAP Basis Engineer

Program Manager

• Lead complex SAP, non-SAP and technology migrations, upgrades, consulting and transformation programs from initiation through successful delivery.
• Define project scope, goals, and deliverables that support business objectives and client outcomes.
• Oversee planning, resource allocation, risk management, and stakeholder communication to ensure projects are delivered on time and within budget.
• Provide strategic direction to cross-functional delivery teams to drive alignment and operational excellence.
• Ensure governance, reporting, and quality standards are consistently applied across all engagements.
• Champion best practices in delivery management, quality assurance, and continuous improvement.
• Serve as the senior point of contact for strategic clients, building trusted relationships at executive and operational levels.
• Act as a strategic advisor, identifying opportunities to improve client outcomes and maximize the value of apiphani’s solutions.
• Partner with clients to shape roadmaps and ensure alignment between business goals and delivery strategy.
• Manage overall client satisfaction, issue resolution, and continuous improvement of service delivery performance.
• Collaborate with sales and leadership teams to identify, pursue, and close new business opportunities within existing accounts and new markets.
• Contribute to proposal development, solution design, and pricing strategies to support business expansion.
• Support market entry and growth efforts in a new global region, helping to establish client relationships, partnerships, and delivery capabilities.
• Provide input into go-to-market strategies and regional account planning.
• Mentor and guide ETO and wider delivery teams to foster a culture of accountability, innovation, and customer success.
• Contribute to organizational strategy, including continuous improvement of delivery frameworks, methodologies, and tools.
• Represent apiphani in client meetings, industry events, and strategic partnerships as a senior leader.

Senior Program Manager

Technical Product Manager

• Talk directly to customers and translate insights into product requirements and roadmap priorities
• Define and own features across the platform — from web dashboards to terminal interfaces to AI-driven automation
• Write clear specifications, user stories, and acceptance criteria for engineering
• Work closely with engineering and design to ensure solutions are usable, reliable, and scalable
• Balance speed-to-market with enterprise-grade requirements (security, reliability, compliance)
• Help shape product strategy in partnership with leadership, bringing a user-centric lens to technical decisions

System Administrator

• Support and maintain automated Linux and application patching for servers using ansible.
• Monitor automation performance and optimize where necessary.
• Drive continuous improvement in systems operations through tool-building and automation.
• Execute against defined projects and report on their progress.
• Perform root cause analysis, in collaboration with application and delivery teams.
• Meet with apiphani stakeholders and external clients to develop relationships and foster co-innovation opportunities.
• Administer users, groups, and permissions in Linux.
• Administer volume groups and logical volumes on AWS and Azure.
• Administer Cron jobs.
• Troubleshoot Linux volume and mount issues.
• Troubleshoot software configuration.
• Troubleshoot network connectivity.
• Troubleshoot DNS config, to include NetworkManager, and DHCLIENT.
• Document changes and progress in ticketing system.
• There will be one or two monthly weekend work events, either during the day or overnight.
• There will be occasional evening work.

Linux Systems Administrator

Full-stack Engineer

• Design and implement backend services that enable intelligent agent workflows and autonomous infrastructure actions
• Develop APIs and orchestration layers in Python and TypeScript, integrating LLMs, vector databases, and observability pipelines
• Build scalable systems to support LLM-based reasoning, retrieval, and decision-making across cloud infrastructure
• Integrate with AWS Bedrock and other LLM platforms to support multi-model capabilities
• Develop data access and semantic search layers using vector databases (e.g., pgvector, Pinecone, Qdrant)
• Build robust monitoring, testing, and CI/CD systems to ensure reliability and reproducibility of AI workflows
• Collaborate closely with the product and DevOps teams to design architecture diagrams, plan deployments, and monitor system health
• Write clean, maintainable code with clear documentation and strong adherence to security and performance best practices
• Participate in code reviews, design discussions, and iterative delivery cycles to improve product velocity and quality

Senior Software Engineer – AI, LLMs

QA Engineer

• Design, implement, and maintain comprehensive test strategies across multiple repositories and tech stacks
• Develop and execute end-to-end tests for our React/Express TypeScript applications using Cypress
• Create and maintain test plans for Go-based executables and terminal applications
• Perform REST API testing and validate integrations across services
• Conduct cross-platform testing across Linux and Windows environments
• Build and maintain automated pipelines in GitHub Actions for continuous quality validation
• Implement regression, smoke, and performance testing for release readiness
• Monitor and optimize AI service performance, observability, and prompt versioning using tools like LangSmith
• Establish benchmarks for AI endpoints and analyze results for improvement
• Collaborate closely with developers, DevOps, and product teams to resolve bugs before production
• Document QA procedures, findings, and quality metrics for visibility across teams
• Mentor junior QA engineers and champion best practices

Senior QA Engineer

Architect

• Design and build SAP automations that streamline operations and reduce manual effort across Basis, Security, and functional processes
• Maintain and evolve Luumen’s ABAP role and supporting assets
• Collaborate with Luumen’s engineering team to ensure SAP integrations are scalable, resilient, and secure
• Develop prototypes that validate automation workflows and support production-grade deployment
• Identify opportunities to expand Luumen’s SAP-centric capabilities and translate them into product features
• Serve as the SAP subject-matter expert for the product roadmap
• Prototype and validate new use cases that leverage AI/ML within SAP landscapes
• Work with product leadership to define requirements for SAP agents, connectors, and observability features
• Provide advanced technical support for SAP-related product issues
• Mentor junior engineers and share best practices
• Partner with presales and customer success teams to demonstrate SAP-related functionality in client engagements
• Create and maintain technical documentation, reference architectures, and knowledge-sharing resources
• Stay ahead of SAP roadmap developments and industry trends

Sap Innovation Architect

• Architect, implement, and maintain high-performance Go services for data collection and orchestration
• Extend terminal-based experiences with custom features (multi-connection support, AI-powered chat mode, dynamic session metadata)
• Contribute to frontend components (React/TypeScript) where needed to deliver cohesive workflows
• Collaborate with a highly technical team to design APIs, integrations, and scalable systems
• Help shape the architecture of our agentic AI platform, from backend services to intelligent interfaces

Senior Software Engineer

Controller

• Lead the month-end and year-end close process, including journal entries, reconciliations, accruals, and consolidations.
• Manage general ledger, AP/AR, payroll, and expense reporting.
• Ensure accurate client invoicing, revenue recognition, and cost allocations at the project level.
• Partner with delivery leadership to track project profitability, utilization, and budget-to-actuals.
• Oversee cash management and support 13-week cash flow forecasting.
• Maintain compliance with GAAP and strengthen internal controls.
• Manage and optimize financial systems.
• Support audit, tax filings, and external reporting requirements.
• Develop timely and accurate monthly, quarterly, and annual financial reports.
• Monitor KPIs and provide insights on revenue, margins, and operating expenses.
• Partner with leadership to build budgets, forecasts, and scenario planning models.
• Support investor reporting and due diligence activities.
• Manage and mentor accounting staff or external resources as the function grows.
• Identify and implement process improvements to increase efficiency and accuracy.
• Act as a key liaison with external auditors, tax advisors, and other financial partners.