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apiphani

Linux Manager

apiphani

Linux Manager leading a team to ensure operational excellence in Linux services for clients. Driving strategic architecture and client relationship management in a managed services environment.

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $110,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies
AnsibleAWSAzureCloudITSMLinuxServiceNow

About the role

Key responsibilities & impact
  • Lead, develop, and scale a team of 8+ Linux Engineers, setting clear performance expectations and fostering a culture of technical excellence and continuous improvement
  • Provide strategic and day-to-day leadership across client environments, including systems performance management, capacity planning, and the delivery of proactive, value-added recommendations to clients
  • Act as a senior 'player-coach,' setting technical direction and standards while stepping in on complex, high-priority engagements spanning performance optimization, patching, problem management, automation and scripting, data protection (backup & recovery), HA configurations, and major upgrades
  • Own and continuously improve the incident, problem, and change management lifecycle; lead major incident reviews and root cause analyses and drive systemic corrective and preventive actions at program level
  • Champion a culture of automation and operational efficiency — identifying opportunities for tooling, scripting, and process innovation that reduces toil and improves service quality at scale
  • Build and develop engineering talent through structured coaching, mentoring, and career development planning; contribute to hiring decisions and team capability growth
  • Build trusted relationships with clients, peer managers, and senior stakeholders; act as a credible technical authority and proactive partner in strategic planning
  • Serve as the senior escalation point for production OS incidents, providing decisive technical leadership under pressure and clear communication to all stakeholders
  • Partner closely with Client Success Management to identify emerging client needs, surface growth opportunities, and contribute to account strategy and expansion
  • Collaborate with the Delivery Lead on capacity planning, scheduling, and resource allocation for client technical maintenance, upgrades, and project work
  • Lead or participate in regular client technical reviews and executive briefings, providing strategic recommendations and improvement roadmaps
  • Drive the creation and governance of comprehensive technical documentation, knowledge bases, and runbooks; ensure consistent standards across the team
  • There will be occasional evening work and one or two monthly weekend work events, either during the day or overnight
  • Lead ongoing review of workflows, SOPs, and operating practices, driving measurable improvements in efficiency and quality of service delivery
  • Own delivery against defined projects and programs; provide regular status reporting to leadership and clients, proactively managing risks and dependencies
  • Lead root cause analysis for complex, cross-functional incidents in collaboration with application and delivery teams, translating findings into lasting remediation

Requirements

What you’ll need
  • Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
  • 10+ years of experience in relevant hands-on systems engineering and administration in servers, networking, and operating systems; with heavy emphasis on Linux Server platforms and associated technologies
  • 10+ years of experience as an Linux engineer or manager in a service provider or advanced IT organization operating in a 24x7 environment
  • 3-5 years of management experience
  • Demonstrated leadership of delivery teams serving regulated industries — specifically A&D, Utilities, Oil & Gas, Satellite, or federal/state/international government clients
  • Solid understanding of IPv4 networking
  • Solid understanding of RHEL CLI
  • Comfort in cloud environments AWS and/or Azure including knowledge of how to manage virtual machines in the AWS or Azure environment
  • Practical Knowledge of how to use ad-hoc as well as playbooks for ansible
  • Solid understanding of how to manage users & groups
  • Extensive experience in the use of the vi editor
  • Extensive experience in the RHEL, Centos, or Alma/Rocky Linux environments
  • Experience with Red Hat Enterprise Linux and Ansible preferred
  • Certifications from RedHat, SUSE are preferred
  • Great interpersonal and communication skills in order to work with team members and other managers
  • Ability to follow IT change management governance & process.
  • Strong analytical and critical thinking skills, Deadline and detail-oriented, strong ownership bias
  • Experience with configuration management and automation tools
  • Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
  • Experience working in ITSM tools, ServiceNow preferred

Benefits

Comp & perks
  • Medical/dental/vision - 100% paid for employees, 50% paid for dependents
  • Life and disability - 100% paid for employees
  • 401K - 3% contribution, no employee contribution necessary
  • Education and tuition reimbursement - up to $50K annually
  • Accident, critical illness, hospital indemnity benefits offered through our providers
  • Employee Assistance Program
  • Legal assistance
  • Paid Time Off - up to 6 weeks per year
  • Sick Leave - up to 2 weeks per year
  • Parental Leave - up to 12 weeks

ATS Keywords

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Hard Skills & Tools
Linux Server administrationSystems engineeringPerformance optimizationAutomation and scriptingData protectionIncident managementChange managementConfiguration managementAnsibleRHEL CLI
Soft Skills
LeadershipCoachingMentoringCommunicationAnalytical thinkingProblem-solvingInterpersonal skillsDetail-orientedOwnership biasStrategic planning
Certifications
RedHat certificationSUSE certification