Apiiro

Recruitment

• As our US based representative of the People team, you will also dedicate ~20% of your time to support additional cross organizational HR initiatives & Operations activities.
• Partner with sales and marketing leadership as a trusted advisor to shape talent strategy and attract top-tier candidates for GTM and Marketing team.
• Lead end-to-end hiring processes, ensuring a positive experience for candidates and hiring managers alike.
• Source creatively and proactively, keeping candidate experience top of mind.
• Own new recruiting initiatives that drive business growth and expand your skill set.

Talent Acquisition Specialist

Customer Success Manager

• Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints.
• Drive adoption and operationalization by orchestrating integrations, delivering enablement sessions, and accelerating time-to-first-value.
• Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone-based planning.
• Translate technical features into measurable business value, identify whitespace opportunities, and maximize platform adoption.
• Serve as a trusted voice of the customer to Product and Engineering teams, influencing roadmap and service improvements.
• Lead QBRs and EBRs, maintaining strong executive relationships and ensuring customer satisfaction.

Talent Acquisition Specialist

Customer Success Manager, EMEA