apexanalytix

Graphics Designer

• Design beautiful, clean, and engaging marketing collateral spanning multiple mediums and platforms including websites, social, landing pages, newsletters, emails, long and short form content, infographics, event booths, videos and presentations.
• Visual Storytelling: Collaborate with content creators and subject matter experts to translate complex concepts and data into compelling visual narratives.
• Create visually appealing assets from scratch or enhance existing ones, ensuring a consistent and polished look and feel.
• Ensure that all presentations adhere to the company's branding guidelines, including the use of colors, fonts, and imagery.
• Develop custom graphics, icons, and infographics to enhance clarity and engagement.
• Implement animations and transitions to improve the flow and impact of marketing assets.
• Create effective data visualizations, charts, and graphs to simplify complex information and support key messages.
• Incorporate feedback from stakeholders and make revisions as necessary to meet project goals.
• Collaborate closely with colleagues from various departments, including marketing, sales, and product development, to ensure alignment and consistency in messaging.
• Effectively prioritize and manage multiple projects within design specifications and budget restrictions.
• Deliver great work at a fast pace, embracing AI technologies thoughtfully to enhance delivery speed without sacrificing quality.

Visual Designer

Customer Success Manager

• Serve as a Subject Matter Expert on all apexportal solution with a deep understanding of how those solutions can address client needs.
• Demonstrate deep understanding of clients’ business – challenges, opportunities, goals, etc.
• Expand and maintaining the current relationship is not enough
• Develop and drive strategies that lead to increased customer adoption and satisfaction
• Lead customer engagement touch points such as Executive Business Reviews and process or technical team alignment
• Identify opportunities and incremental business on assigned accounts through active cross and upsell strategies
• Participate in achieving department goals through identifying additional services opportunities to installed clients.
• Ensure C-level executives at client organizations achieve their desired outcomes and gain maximum value from our solution
• Build and sustain relationships across customers from C-level executives to administrative personnel through regular meetings, understanding their needs, and offering tailored solutions
• Develop customers who will provide positive references for prospects
• Lead and align administrative and technical teams both within apex and with the customer to drive process and technical priorities to completion
• Advocate for and address customers’ product, technology, and service needs internally
• Assess client usage, performance, and satisfaction, and align their business objectives with our solutions
• Develop deep knowledge of apex solutions
• Lead base-level demos of apex products for customer knowledge and growth