apexanalytix

Account Executive

• Achieves assigned sales quota through direct selling of recovery audit services to existing customers and prospects
• Identifies potential customers and implements plan to secure their business
• Lead and manage complex services sales
• Develop and execute field level marketing plans to build sales pipeline
• Prepares RFPs as required
• Develops and maintains sales forecasts on anticipated sales
• Prepares periodic sales report showing sales volume, potential sales, and sales activity
• Promotes satisfactory customer relations
• Works closely and collaboratively with company personnel to secure new business

Regional Sales Executive – Audit Services

Customer Success Manager

• Serve as a Subject Matter Expert on all apexportal solution with a deep understanding of how those solutions can address client needs.
• Demonstrate deep understanding of clients’ business – challenges, opportunities, goals, etc.
• Maintaining the current relationship is not enough. The CSM should Expand the relationship.
• Develop and drive strategies that lead to increased customer adoption and satisfaction
• Lead customer engagement touch points such as Executive Business Reviews and process or technical team alignment
• Identify opportunities and incremental business on assigned accounts through active cross and upsell strategies
• Participate in achieving department goals through identifying additional services opportunities to installed clients.
• Ensure C-level executives at client organizations achieve their desired outcomes and gain maximum value from our solution
• Build and sustain relationships across customers from C-level executives to administrative personnel through regular meetings, understanding their needs, and offering tailored solutions
• Develop customers who will provide positive references for prospects
• Lead and align administrative and technical teams both within apex and with the customer to drive process and technical priorities to completion
• Advocate for and address customers’ product, technology, and service needs internally
• Assess client usage, performance, and satisfaction, and align their business objectives with our solutions
• Develop deep knowledge of apex solutions
• Lead base-level demos of apex products for customer knowledge and growth.

Database Administrator

• Drive the strategy for data storage, backup, and recovery to support business goals
• Develop policies for data retention, storage, and backup
• Manage and optimize cloud-based and on-premise storage solutions
• Oversee regular testing and optimization of recovery systems
• Manage relationships with storage and backup solution providers
• Collaborate with internal stakeholders for aligning storage solutions with business needs
• Lead a cross-functional team responsible for data management, storage, and backups

Regional Sales Executive – Audit Services

Customer Success Manager

Senior Database Administrator