Service Operations Manager
Apex Service Partners
full-time
Posted on:
Location Type: Office
Location: East Lansing • Missouri • United States
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Salary
💰 $90,000 - $120,000 per year
About the role
- Lead and inspire a high-performing HVAC service team to deliver world-class results.
- Coach and develop technicians to provide top-notch service.
- Optimize operations—streamline scheduling, improve workflows, and boost efficiency.
- Champion customer satisfaction, serving as the key link between clients, field teams, and office staff.
- Drive performance metrics, identify growth opportunities, and celebrate wins.
- Stay ahead of industry trends and ensure your team is equipped with cutting-edge knowledge.
Requirements
- Proven success leading high-performance teams in home services, field operations, or similar industries.
- A passion for leadership: motivating, mentoring, and building strong team culture.
- Strong business acumen with a focus on operational excellence and customer experience.
- Ability to coach on sales techniques and service best practices.
- Excellent organizational and communication skills.
- Valid driver’s license and ability to pass background/drug screening.
Benefits
- Medical
- Dental
- Vision
- Life & Disability
- 401(k) Match
- Paid Time Off & Holidays
- Continuous Training & Career Growth
- A Culture Built on Winning Together
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipcoachingmentoringteam cultureorganizational skillscommunication skillscustomer satisfactionperformance metricsoperational excellencesales techniques
Certifications
valid driver’s license