Anywhere Talent

Customer Support

• Handle inbound emergency service calls in a 24/7 support environment (scheduled shifts)
• Communicate calmly and professionally with distressed customers
• Collect and record key details (contact info, location, damage type, severity, etc.)
• Accurately input data into CRM/ERP systems in real time
• Warm transfer calls to the appropriate department with complete context
• Follow scripts, workflows, and call handling procedures

Customer Service Representative

Bookkeeper

• Manage day-to-day financial operations, including reconciliation, accounting tasks, and transaction processing.
• Support the finance team by managing daily accounting and financial tasks.
• Handle reconciliations, debits, credits, and general bookkeeping activities.
• Contribute to the annual and periodic budgeting process, working with management to develop accurate financial forecasts and projections.
• Troubleshoot and resolve financial discrepancies with accuracy and timeliness.
• Ensure all financial records are accurate, organized, and up to date.
• Collaborate with team members to streamline financial processes and support business operations.

• Manage bookkeeping using QuickBooks
• Record transactions, deposits, transfers, and journal entries
• Reconcile accounts and maintain accurate financial records
• Generate basic financial reports
• Assist with light administrative tasks
• Maintain organized financial documentation